Job Description

Position Announcement

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Utah Valley University is seeking a student to assist the Outdoor Adventure Center at our Orem campus!

Summary of Responsibilities

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Responsibilities include, but are not limited to:

Provide prompt, efficient, friendly customer service to students, employees, departments, and general public related to Outdoor Adventure Center services. Performs rental, retail, customer service and educates customers about outdoor opportunities. Assists customers with questions on outdoor equipment use. Educates customers on local areas for various outdoor activities. Operates cash register, POS system, performs opening/closing duties, and maintain a professional attitude and appearance. Makes reservations and handles check in/out procedures for all rental and trips equipment. Assists in assessing damage, cleaning fees, and maintenance to gear upon return by customer. Helps resolve concerns of customers. Cleans, organizes, and inventories rental and retail items as needed. Arranges floor and product layout and performs basic cleaning duties. Represent the Outdoor Adventure Center as a whole; directing various questions on retail, rental, climbing wall, and trip information. Perform other job related duties as assigned.

Qualifications / Licenses / Certifications

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Must be a current UVU Student and have experience. Must attach school/work schedule in calendar format - candidates will NOT be considered if they do not comply.

Knowledge / Skills / Abilities

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Effective customer service techniques. Basic outdoor rental procedures, retail sales, and the importance of customer service. Knowledge of POS systems. Interpersonal skills. Problem solving and able to follow oral and written procedures. Ability to deal with the public effectively.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.