Job Description

Are you an energetic, self-motivated, creative problem-solver with attention to detail? If so, we encourage you to apply!


Student Assistant - Strategic Impact Support

Under close supervision of the Assistant Director and in partnership with the Strategic Impact Manager, the Student Assistant supports the advancement of family-centered and employee belonging initiatives. The position provides hands-on experience in strategic communications, community engagement, and data-informed planning aligned with academic studies in public policy, sociology, or communications.



Student Assistant - Organizational Development and Engagement Support

Under close supervision of the Assistant Director and in Collaboration with the Organizational Development and Engagement Manager, the Student Assistant supports the implementation of workforce capacity-building strategies, language access planning, and employee engagement initiatives. The position is designed to provide exposure to public-sector organizational development, strategic communications, and equity-focused data practices aligned with academic programs in public policy, sociology, or communications.


If this sounds like a positive and exciting opportunity for you, then apply and tell us why. We would love to have you join our team!


You will find additional information about the job in the

Duty Statement

.


Working Conditions


DCSS is a diverse, family-friendly organization. The headquarters office is located in Rancho Cordova convenient to Highway 50, with free parking, close to restaurants and shopping. The facility consists of standard office workspace, within a 2-story building, and may require sitting for long periods of time while using a personal computer, reviewing documents, and attending meetings. The position requires occasional travel to off-site meeting locations, conferences, or training. The work environment is fast paced and requires the incumbent to be flexible, use good time management practices, and effectively identify priorities to complete assignments timely.


This position is eligible for a hybrid work schedule and requires employees to work two days, each week, onsite at our headquarters office in Rancho Cordova, CA; however, changes to the hybrid/telework program are at the department's and/or Governor's discretion. DCSS does utilize a shared workspace or "hoteling" when working in the office.


All employees may be required to report in person to the Rancho Cordova headquarters and/or offsite events or locations, as determined by management.




Minimum Requirements


You will find the Minimum Requirements in the Class Specification.STUDENT ASSISTANT

Additional Documents


Job Application Package Checklist Duty Statement

Position Details

Job Code #:

JC-501569

Position #(s):

817-160-4870-910

Working Title:

Student Assistant

Classification:

STUDENT ASSISTANT
$17.74 - $23.91
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

2

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Student Assistant
Department Information


START ON A NEW JOURNEY TODAY!


The Department of Child Support Services (DCSS) promotes parental responsibility to enhance the well-being of children by providing child support services to establish parentage and collect child support. This is a great opportunity to work for a progressive and innovative organization that cares about children, and to collaborate with individuals who value and care about their staff. DCSS provides an environment where creativity and productivity are encouraged, recognized, and rewarded.

DCSS believes in the dignity and intrinsic value of every human being. We welcome, affirm, and support employees of all races, ethnicities, abilities and disabilities, experiences, socio-economic backgrounds, sexual orientations, gender identities and expressions, and any other category people use to define themselves. We strive to create safe and inclusive environments that celebrate diversity, embrace cultural sensitivity, foster positive relationships, and center equity in practice and policy. DCSS believes equity is an essential component of administering a successful child support program and delivers quality services that embrace a vision of all parents engaged in supporting their children.

DCSS encourages people with disabilities to apply for jobs with us. The Limited Examination and Appointment Program (LEAP) can help people with disabilities get jobs with the State of California. Using LEAP is optional. Learn more about LEAP and find available examinations on CalHR's LEAP page .



For more information about DCSS, visit: https://childsupport.ca.gov/
Special Requirements


The position(s) require(s) a Background Investigation be cleared prior to being hired. Fingerprint/Criminal Record Clearance is required before hire. Must currently be enrolled in a college or university. Must provide transcripts and proof of enrollment.

Application Instructions


Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.


Final Filing Date: 12/30/2025

Who May Apply

This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating "preference under Government Code section 18220". Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.




Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:



Department of Child Support Services
Human Resources Branch
Attn: C&H Analyst
PO Box 419064 - MS 631
Rancho Cordova, CA 95741-9064

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:



Department of Child Support Services
Personnel Services
C&H Analyst
11150 International Drive
Rancho Cordova, CA 95670
Closed holidays and weekends.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:


Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. School Transcripts Other - Proof of Enrollment in a University / College Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits


Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information


The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:

C&H Analyst

(916) 464-5200

personnelhelp@dcss.ca.gov


Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Officer

(916) 464-5018

DCSSOCR@DCSS.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Additional Application Instructions:


An electronic application package submitted through your Cal Career account are highly recommended. Applications submitted electronically must be received by 11:59 p.m. on the final filing date. A

completed application package

must be received in the Human Resources Branch or postmarked by the final filing date and include the following:

On the Examination/Employment Application (STD. 678) enter the Job Control Number and Position Title in the "Examination(s) or Job Title(s) For Which You Are Applying" Section. Cover Letters, Resumes, Statement of Qualifications, etc. DO NOT replace the required Examination/Employment Application STD. 678. For experience/education

to qualify during the application screening process

, and to ensure that minimum qualifications can be determined, applicants

MUST

include all employment history on the Employment Application (STD 678) and/or Resume, including

detailed job descriptions

,

hours worked per week

, and

start/end dates (MM/DD/YYYY).

Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted. Do not include your Social Security Number, method of eligibility, or LEAP information in your application package.

Failure to provide the information listed above may disqualify you from consideration for this recruitment.

All required documents listed in the "Required Application Documents" section must be submitted.



If you are unable to apply electronically through your Cal Career account, please mail the required application package to the mailing address provided above in the "Application Instructions" section. Applications submitted by mail must be postmarked before or on the final filing date. Mailed applications must include a signature.



If you are using education to meet the Minimum Qualifications for this position, please submit a copy of your unofficial college transcript(s) or diploma. An official, sealed college transcript(s) will be required upon appointment to the position.



For all questions regarding your Cal Careers account, you may contact the Cal Career Unit at

1-(866) 844-8671.

All other questions you can send an email to personnelhelp@dcss.ca.gov or call 1-916-464-5200.


Equal Opportunity Employer


The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.