Job Description

COME WORK FOR AN AMAZING COMPANY!!!

Our company is looking for a professional and customer-service oriented store supervisor to help oversee daily operations at our store. As a store supervisor you will be responsible for maintaining high operational and organizational standards at the store. You will be responsible for training new staff and creating a pleasant store environment for customers and staff members.

Candidates will also be expected to undertake some administrative tasks, monitor inventory levels, and place new inventory orders as needed. You will also be asked to develop and implement sales goals and improve store performance.

Our ideal candidate should be motivated by customer satisfaction, and be willing to work to improve satisfaction scores and create a better overall experience. You should be an excellent communicator and have leadership skills. Candidates should also have interpersonal de-escalation and problem-solving skills.

Store Supervisor Responsibilities:

Deliver excellent customer service Implement store policies and procedures to ensure high levels of customer satisfaction Motivate the sales team through training and mentorship Build team relationships and lead toward common workplace goals Create business strategies to attract new customers, increase store traffic, and improve store profitability Help train, and oversee all new staff Respond to customer complaints and concerns in a professional manner Problem solve to address customer concerns in a way that profits the store and pleases the customer Ensure store compliance with all local, state, and federal health and safety regulations Present promotional material Design and arrange in-store displays Complete administrative duties including managing store budgets and updating all goal tracking sheets Monitor inventory levels and orders

Store Supervisor Requirements:

High school diploma or Equivalent 3 years of experience working in a retail environment (minimum, more preferred) 3 Personal references & 3 Professional references Previous retail management experience preferred Leadership skills Customer management skills Customer-service oriented In-depth knowledge of basic business management practices Excellent communication and interpersonal skills De-escalation skills
Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

401(k) Employee discount Flexible schedule Paid time off
Application Question(s):

Are you willing to work a flexible schedule?
Shift availability:

Night Shift (Required) Day Shift (Required)
Ability to Commute:

Omaha, NE 68127 (Required)
Ability to Relocate:

Omaha, NE 68127: Relocate before starting work (Required)
Work Location: In person