Job Description

DESCRIPTION


The Store Manager is responsible for all staffing, sales, and operations in a Scooter's Coffee location. This role builds and leads a friendly, service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Store Manager exemplifies Scooter's Coffee core values.



DELIVER AN EXCEPTIONAL CUSTOMER EXPERIENCE


Ensure consistent, high-quality service by maintaining proper staffing levels, coaching beverage craftsmanship, and reinforcing Scooter's "Amazing" guest experience expectations.


Maintain a clean, inviting, and safe store environment that reflects brand standards at all times.



LEAD, DEVELOP & EMPOWER A HIGH-PERFORMING TEAM

Recruit, hire, and onboard team members who bring positivity, reliability, and strong work ethic. Provide continuous coaching, feedback, and development tailored to individual strengths and motivators. Use progressive discipline appropriately and in partnership with HR/Field Brand Consultants when needed. Create depth on the team by cross-training and cultivating internal leadership talent.


DRIVE SALES, PROFITABILITY & OPERATIONAL EXCELLENCE

Set and monitor team performance metrics, ensuring alignment with company goals. Identify sales-building opportunities (upselling, speed-of-service improvements, product mix strategy, customer connection). Manage labor and inventory to achieve targeted cost controls. Oversee all cash handling, POS operations, safety procedures, and financial reporting with precision. Maintain accountability for daily operations, store standards, and overall performance.


PLAN, ORGANIZE & EXECUTE FOR SUCCESS

Build weekly schedules that balance labor needs, peak traffic demands, and talent development. Safely and efficiently handle merchandise and equipment (lifting up to 40 lbs). Complete all required training modules and ensure team compliance.

WHAT WE'RE LOOKING FOR (QUALIFICATIONS)

Required

Ability to train in Omaha, NE and work offsite for one week as needed. Flexible availability including early mornings, evenings, weekends, and holidays. Proven ability to lead, motivate, and influence a team. Strong communication, interpersonal, and conflict-resolution skills. High energy, adaptability, and a passion for people. Strong administrative, multi-tasking, and problem-solving capabilities. Customer-first mindset with the ability to anticipate and respond to guest needs. 3+ years of leadership or management experience in quick-service, retail, or hospitality. Demonstrated success improving sales performance and operational results. Experience training teams, managing labor/inventory, and building positive culture.


WHY TOP TALENT LOVES WORKING WITH US

Competitive bi-weekly salary Performance bonus opportunities Comprehensive benefits package Paid time off Fun, fast-paced, supportive environment Endless FREE brewed coffee while on shift Ongoing leadership development and growth opportunities

ARE YOU READY TO LEAD A WINNING STORE?


If you're an experienced, people-driven leader who can elevate performance, create loyalty with customers, and drive profitability, we'd love to meet you. Apply today and help us bring the Scooter's "Amazing" experience to every guest, every day.



If you are Amazing, look no further and submit your application, resume, and three (3) references.

Disclaimer

The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.



Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooters Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.


You are applying to work with a franchisee of Scooters Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.





Brand: Scooters Coffee


Address: 1881 Watson Blvd Warner Robins, GA - 31093


Property Description: 1072 - Warner Robins, GA


Property Number: 1072