Job Description

Job Responsibilities:

Customer Service

: Provide exceptional customer service by assisting customers in selecting suitable products and addressing inquiries about product usage and ingredients.

Product Knowledge

: Develop a deep understanding of our product line and offer professional advice to customers.

Sales Targets

: Actively drive sales and work towards achieving store sales goals. Participate in regular promotional activities and product introductions.

Store Display and Inventory Management

: Ensure that products are displayed neatly and attractively. Regularly replenish and update stock to ensure customers can find the products they need at all times.

Customer Experience

: Provide pre-sale and after-sale services such as product consultations and usage instructions, enhancing the overall shopping experience for customers.

Customer Relationship Management

: Build long-term relationships with customers and follow up regularly to increase repeat purchases and brand loyalty.

Team Collaboration

: Work closely with colleagues to ensure smooth daily operations of the store and meet sales targets.

Market Trends

: Stay informed about the latest trends and product developments in the hair care industry to provide customers with fashionable and effective product recommendations.

Requirements:

Experience

: At least 1 year of retail sales or customer service experience. Experience in hair care products, hairstyling, wigor the beauty industry is preferred.

Communication Skills

: Excellent communication and interpersonal skills, able to build good relationships with diverse customers and offer personalized service.

Product Knowledge

: In-depth understanding of hair care products, their usage, and ingredients. Willingness to learn and master the latest product knowledge and offer professional advice to customers.

Sales Skills

: Strong sales skills, with the ability to maintain a positive attitude and meet sales targets even in high-pressure environments.

Personal Image

: Maintain a professional appearance and represent the company's brand image, helping to build trust with customers.

Teamwork

: Team-oriented, with the ability to collaborate with colleagues to achieve store goals.

Job Type: Full-time

Pay: $18.00 - $28.00 per hour

Benefits:

Health insurance
Work Location: In person