GOODWILL INDUSTRIES OF SOUTH MISSISSIPPI IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE AGAINST ANY PERSON BECAUSE OF AGE AS DEFINED BY LAW, ANCESTRY, COLOR, DISABILITY OR HANDICAP, NATIONAL ORIGIN, RACE, RELIGIOUS/SPIRITUAL CREED, SEX, GENETICS, SEXUAL ORIENTATION OR VETERAN STATUS. Working for Goodwill of South Mississippi is more than just working for a non-profit. Beyond being part of an organization that offers free job training and education to the community, you\'ll find working for us has its benefits for you too! We offer a comprehensive health plan (medical, dental, and prescriptions), dental and life insurance, available supplemental life, accident, illness, and disability coverage, 403(b) Retirement Savings program, paid time off, employee discounts, for all retail team members. Position Description: Under the supervision of the Store Manager and/or Assistant Manager, responsible for delivering exceptional customer service, processing transactions and merchandising, and stocking the sales floor. Interact with and assist customers with merchandise selection, suggestion selling, and cashiering in a courteous and professional manner. Responsible for the daily processing of store donations, and moving product from the backroom to the sales floor, while maintaining a hazard-free work area. They sort salable from salvage material and prepare merchandise for sale, sustaining production plant and retail operations. Must exemplify a culture of PRIDE (Passion, Respect, Integrity, Dedication, and Excellence) at all times. Essential Duties and Responsibilities: 1. Customer & Community \xe2\x80\x93 Collaborates with customers to understand and deliver customers\xe2\x80\x99 needs & expectations. \xc2\xb7 Communicate Goodwill\xe2\x80\x99s Mission and Focus. \xc2\xb7 Provide exceptional customer service throughout the store. Build and maintain internal and external customer satisfaction. \xc2\xb7 Assist customers with merchandise selection, include suggestion selling. \xc2\xb7 Proactively acknowledge, greet and help customers in any area of the store. \xc2\xb7 Inform guests of the best deals of the day, the color of the week, etc. \xc2\xb7 Assist driver with loading and unloading trucks of donated goods. \xc2\xb7 Assist donors with unloading donations and loading sold goods. \xc2\xb7 Ask the donor if they would like a receipt and provide a donation receipt when requested. \xc2\xb7 Collect donor information and enter into system for tracking. \xc2\xb7 Provide a positive experience to our donors, even when turning down donations that are not accepted. 2. Operational Excellence \xe2\x80\x93 Implements strategies to maximize profit by processing donations and merchandising the sales floor. \xc2\xb7 Utilize the donation tracking system to acknowledge each donation accurately. \xc2\xb7 Effectively separate incoming donations by category (i.e., glass, wares, shoes, etc.) in a safe and organized manner according to company standards when unloading trucks. \xc2\xb7 Remove salvage material and garbage from salable goods. \xc2\xb7 Evaluate and determine product value. \xc2\xb7 Prepare salable goods for the retail store. \xc2\xb7 Maintain production tallies and meet all production goals. \xc2\xb7 Maintain adequate merchandise in the retail store. \xc2\xb7 Identify goods for special sales and Edgewater Village store. \xc2\xb7 Process and remove unsold items as appropriate. \xc2\xb7 Examine, sort, and price electrical equipment, small wares, and soft goods and prepare them for display on the sales floor. \xc2\xb7 Places garments, housewares, etc. on proper floor racks and shelves and restocks as necessary. 3. Point of Sale \xe2\x80\x93 Implements strategies to maximize profit by processing transactions. \xc2\xb7 Provide exceptional customer service. \xc2\xb7 Ensure all merchandise is accurately priced and sold. \xc2\xb7 Take appropriate measures to safeguard funds and merchandise. \xc2\xb7 Participate fully with current promotions, such as sales and round-up. \xc2\xb7 Collect and enter customer information in the POS system. \xc2\xb7 Handle cash, checks, and credit card transactions, closing out cash drawer and balancing all POS transactions. 4. Sales floor \xe2\x80\x93 Merchandize and stock the sales floor. \xc2\xb7 Merchandize the sales floor. \xc2\xb7 Merchandise, restock, and provide general floor maintenance where needed. \xc2\xb7 Stock the sales floor with merchandise from the backroom. 5. Team Goodwill\xe2\x80\x93 Promotes a culture that embraces growth & development to meet the needs of our team. \xc2\xb7 Must adhere to and demonstrate the core values of Passion, Respect, Integrity, Dedication, and Excellence (PRIDE) at all times. \xc2\xb7 Support your team. \xc2\xb7 Contributes to team effort by accomplishing related results as needed. 6. Safety and Security Compliance \xc2\xb7 Comply with all health, safety, and fire standards and all local, state, and federal regulations. \xc2\xb7 Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property. \xc2\xb7 Properly wear and maintain all required Personal Protective Equipment (PPE). \xc2\xb7 Pushing or pulling containers weighing up to 30-40lbs. or up to 100lbs. utilizing a team lift. \xc2\xb7 Safeguard company property, including donated goods. Report any incident of theft, fraud, waste, or unauthorized possession of company property. \xc2\xb7 Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents. \xc2\xb7 Always maintain a clean and organized work environment. o Ensure a clean and empty workstation at the end of shift. o Dispose of trash and damaged merchandise. o Breaks down cardboard boxes and recycle. o Keep aisles free from debris in the production and sales floor area. 7. Additional Information \xc2\xb7 Assists customers with general information. \xc2\xb7 Performs other related duties as assigned. \xc2\xb7 Specific goals and expectations will be provided by management. \xc2\xb7 Requires punctual and regular attendance. Time away from work is approved and taken in accordance with established policies. Minimum Qualifications (Education, Experience, Skills): \xc2\xb7 Must be at least 18 years of age or older. \xc2\xb7 Must be able to work flexible schedules, including weekends and holidays. \xc2\xb7 Education: High School Diploma or Equivalent is preferred. \xc2\xb7 Must be able to interact cordially with a diverse group of individuals. \xc2\xb7 Able to communicate and understand instructions, both verbal and written, in English. \xc2\xb7 Able to market Goodwill and explain the mission to the general public. \xc2\xb7 Able to meet production goals. \xc2\xb7 Able to lift and carry objects weighing 50 lbs or up to 100lbs utilizing a team lift. \xc2\xb7 Able to engage in prolonged standing and walking. \xc2\xb7 Able to perform frequent bending, stooping and stretching. Physical Demands: Physical Demands Lift/Carry Stand C (Constantly) Walk F (Frequently) Sit N (Not Applicable) Handling / Fingering C (Constantly) Reach Outward C (Constantly) Reach Above Shoulder F (Frequently) Climb O (Occasionally) Crawl N (Not Applicable) Squat or Kneel O (Occasionally) Bend F (Frequently) 10 lbs or less C (Constantly) 11-20 lbs C (Constantly) 21-50 lbs O (Occasionally) 51-100 lbs O (Occasionally) with team lift Over 100 lbs O (Occasionally) with team lift Push/Pull 12 lbs or less C (Constantly) 13-25 lbs F (Frequently) 26-40 lbs F (Frequently) 41-100 lbs O (Occasionally) N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) Other Physical Requirements: \xc2\xb7 Vision (Near, Distance, Depth Perception) \xc2\xb7 Sense of Sound (Ability to hear conversations) \xc2\xb7 Sense of Touch Job Type: Full-time Pay: $11.00 per hour Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Only U.S. citizens or aliens who have a legal right to work in the U.S. are eligible for Employment. Can you, upon employment, submit documentation verifying your legal right to work in the U.S. and your identity?
• Are you over 18 years of age?
• Which of the following are your applying for? (FT/PT)
• Do you have reliable transportation?
• Are you currently employed?
• When are you available to start work?
• Have you ever been employed at Goodwill Before? If yes, please list approximate date and for which locations.
• Have you ever been dismissed or forced to resign from any employment? If yes, please briefly describe.
• Are there any type of jobs that you will not accept? If yes, please explain.
• Are you able to perform the essential functions of this position without any reasonable accommodations? If not, please explain in detail.
• For our positions, we require that you have open availability with your schedules. Are there any hours, shifts or days you will not work? If yes, please explain.
• Have you ever plead "guilty" or "no contest" to, or been convicted of a crime or misdemeanor or do you have any pending charges? If yes, please list dates and explain below. Please note that this will not disqualify you from employment unless the information in this application does not match the background screening results.
• Goodwill offers job opportunities for people with disabilities through SourceAmerica\xe2\x84\xa2. Are you able to provide documentation for any kind of disability? Yes or No will still qualify you for a job.
• According to Goodwill/Goodworks policy family members cannot work in the same locations (Store, Contract, or Office) together. Have you or a family member ever worked or are currently working at Goodwill/Goodworks?

Work Location: One location

• Health insurance