Job Description

Department: FM Deli/Bakery
Position Type: Employee
Position Reports To: Coffee Kiosk Lead Barista
Position Supervises: N/A
Pay Level: N/A - hourly
FLSA Status: Non-exempt

Position Summary:

Exceed service standards by providing customers with prompt, quality coffee selection, purchase, and preparation. Demonstrate the company\xe2\x80\x99s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Promote and follow company initiatives
• Greet customers, answer questions, and suggest product to enhance service and meet sales goals
• Maintain cleanliness of customer service area and equipment
• Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard
• Follow store policies and procedures
• Perform cleaning tasks in accordance with the Duty Rosters and cleaning standards
• Follow standards for merchandising, stocking, rotating, and storing all products
• Follow cash handling and register policies
• Follow inventory stocking and recording guidelines
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications/Education:

• High school diploma or general education degree (GED), plus six months of experience in customer service; or combination of relevant education and experience
• Minimum 16 years of age in AK/18 years of age in OR & WA/19 years of age in Idaho
• Ability to pass drug test
• Ability to complete Initial Store Training and pass barista certification with a score of 90% or better
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Accuracy/attention to detail
• Ability to organize/prioritize tasks/projects

Desired Previous Job Experience/Education:

• Knowledge of Fred Meyer policies, procedures, and organizational structure
• Familiarity with industry/technical terms and processes

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click .

Education Level: High School Diploma/ GED Required
Required Certifications/Licenses: None
Shift(s): [[mfield4]]
Regions: West

States: Alaska
Keywords:

Kroger