Job Description

Position Title:

Staffing & Client Care Coordinator

Location:

Home Instead Inc

Employment

Type: Full-Time

Position Summary:

The Staffing & Client Care Coordinator is responsible for coordinating caregiver schedules and supporting client care needs to ensure high-quality, non-medical home health services. This role serves as a key point of contact for caregivers and clients, ensuring appropriate staffing coverage, clear communication, and exceptional customer service.

Key Responsibilities:

-Coordinate and maintain caregiver schedules to meet client care needs-Match caregivers to clients based on availability, skills, and preferences

-Communicate with caregivers regarding assignments, schedule changes, and coverage needs

-Serve as a liaison between clients, families, and caregivers to support satisfaction and continuity of care

-Assist with onboarding, orientation, and ongoing support of caregivers

-Document scheduling and client care information accurately and timely

-Respond promptly to staffing issues, call-offs, and urgent coverage needs

Qualifications:

-Previous experience in home health, healthcare staffing, or customer service preferred

-Strong organizational, communication, and problem-solving skills

-Ability to manage multiple priorities in a fast-paced environment

-Proficiency with scheduling software and basic computer applications

-Compassionate, professional, and team-oriented demeanor

Perks and Benefits:

-Monday-Friday 8:30am-5:00pm

-Presbyterian Health Insurance

-VSO Vision Insurance

-Paid Time Off
-Delta Dental Insurance

-401k Retirement Plan

Job Type: Full-time

Pay: $31,500.00 per year

Benefits:

401(k) Dental insurance Health insurance Opportunities for advancement Paid sick time Paid time off Paid training Vision insurance
Work Location: In person