Job Description

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings.
Our Mission
As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please for more information about our mission, vision, and values.
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The posted compensation range of $26.76 - $39.81 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
Requisition ID 2025-431577 Employment Type Full Time Department Supply & Service Resource Management Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (8:00am - 5:00pm) Remote Yes Category Purchasing and Supply Chain
Job Summary and Responsibilities
The Training and Documentation Analyst, manages, maintains and implements documentation, communication, and employee experience strategies to support the supply chain team. This role supports the development of documentation, communication and training materials, and facilitates end-user training for supply chain-processes in alignment with initiatives. The individual will assist in developing and editing materials including stakeholder and team communications, manuals and e-learning/in-person/web meeting training documents under the direction of the Supply and Service Resource Management Director, Training, Education & Communications, and through collaboration with subject matter experts. Further, this function is responsible for supporting additional support for Supply Chain as required.
Management of Communication strategies includes, but not limited to the following:

• Develop the monthly internal supply chain e-newsletter, including drafting content, requesting and following up on content from subject matter experts and committee-level contributors.

• Lead monthly Supply Chain Newsletter Committee meetings and communicate with team regarding timelines and deliverables.

• Track newsletter metrics; develop and implement new strategies to maintain engagement levels.

• Manage newsletter logistics, including recipient list, publishing timeline, and archival.

• Support leaders with communication plan development.

• Deliver communication regarding Lawson ERP to all levels of the organization.

• Document and implement communication plans to support various strategies.

• Implement strategies that support the development of Supply Chain culture and shared knowledge.

• Communicate sustainability and diversity efforts to internal and external audiences.

• Ensure that all areas are aware and have a voice and a conduit to have their concerns addressed.

Development and maintenance of documentation includes, but not limited to the following:

• Develop and maintain documentation that captures each process related to Lawson ERP processes. As business processes are changed, the documentation, communication, and audit controls will be reviewed and updated accordingly; confirm revisions with all stakeholders.

• Create, manage and facilitate notification and/or training communications to stakeholders regarding process changes.

• Collaborate with subject matter experts to develop user manuals, communications, and other documentation for the ERP system and other supply chain tools or processes as necessary.

Training of end-users includes, but not limited to the following:

• Support the implementation of training plans based on needs-assessment, including scheduling, communicating with attendees, presenters and trainers. When applicable for in-person training, assist in developing travel schedule and logistics for trainer(s).

• Deliver training sessions in a variety of delivery settings (in-person, web) to support system, division, and local level users and leadership.

• Debrief on training outcomes to identify action plans for instructional improvement.

Implementation of employee experience strategies includes, but not limited to the following:

• Partner with Director, Training, Education & Communications to implement employee engagement strategies based on metrics including annual Employee Experience Survey.

• Assist with the Supply Chain peer recognition program, including maintaining submission site and materials, and facilitating recognition strategies.

Will work directly with the SSRM Director, Training/Education & Communications to determine prioritization of work, communicate delays, and for the assignment of other initiatives or directives.
Remote eligible.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Job Requirements

• Bachelor's Degree in business administration, curriculum and instruction, marketing, communications, or related field: required.
• Minimum 5 years of experience in healthcare Supply Chain environment preferred.
• Minimum 5 years of experience with Lawson ERP Applications preferred.
• Expertise with Microsoft Excel, Office and PowerPoint required.
• Expertise with Google Suite Preferred.
• High adaptation to a standard model and how the process relates to other functional areas.
• Detailed knowledge of Business Process development.
• Communicate effectively with various skill levels to include technical, clinical and non-clinical staff, directors, and managers.
• Excellent communication skills, both written and verbal, and the ability to maintain process standardization throughout the system.
• Experience with large, multi-level organizations and the ability to work in a diverse environment preferred.
• Strong customer service focus and commitment to the mission, vision and values of CommonSpirit Health.

Where You'll Work
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
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Equal Opportunity
CommonSpirit Health(TM) is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.
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CommonSpirit Health(TM) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health(TM) participates in E-Verify.

Skills Required