Job Description

Department: Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

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Job Summary

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what\xe2\x80\x99s important in their lives through friendly, reliable, and low-cost air travel. The Senior Technology Project Manager invests in the future of Southwest\xe2\x80\x99s People by supporting the Quality Management Office (QMO) within Tech Ops. This role focuses on creating and delivering effective solutions for our Customers by utilizing industry-standard testing practices and conducting quality assurance of software to reduce cost and increase Customer satisfaction. The Senior Technology Project Manager is a strong communicator (verbal, written, and visual) that is detail-oriented and enjoys working in a dynamic environment to drive the future of Southwest.

Additional details:

This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.

U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities

Partner with Technology Managers and Directors to lead large Technology projects/programs in support of department or enterprise strategic plans

Serve as a project Leadership resource responsible for driving analysis, recommendations, decisions and delivery

Define complex project plans/roadmaps for multiple simultaneous projects or for a single highly complex project or program including scope, budget and schedule and execute tasks defined in the project plan to achieve project goals using standard project management methodologies and practices

Work with development and application teams to breakdown work into smaller components or features and to identify critical path

Drive testing and acceptance of project or program results across multiple teams

Mentor and coach other Project Managers

Monitor risks, issues, and scope proactively, ensuring the appropriate level of priority, visibility and escalation

Communicate plan and all relevant components such as risk, schedules, expectations and ongoing updates to Stakeholders, Sponsors and Project Teams to maintain project alignment

Build partnerships to collaborate and use influence to gather Customer and business requirements and communicate effectively with all project Teams and support groups

Work with partner teams across portfolios to plan (define scope of dependencies), to track execution of work, and to visualize the full scope of work including business capabilities and architectural runway

May perform other job duties as directed by Employee\'s Leaders

Knowledge, Skills and Abilities

Expert knowledge of project processes, problem management tools and procedures

Advanced knowledge of Agile development practices and ceremonies

Advanced knowledge of application impact on operational and business functions

Skilled in proficient financial acumen to interpret corporate financial analysis and financial statements

Skilled in strong Customer Service and Team orientation

Ability to assume a high level of responsibility and provide direction in a Team-oriented environment, directing tasks to finish by scheduled completion date

Ability to communicate effectively, both verbally and written, at all levels

Ability to manage highly sensitive and confidential information

Ability to work effectively in a fast paced, collaborative, Team based environment and maintain composure under pressure and accurately assess problem situations

Skilled in Leadership to direct performance of outside Contractors and maintain positive relations with internal Customers

Education

Required: High School Diploma or GED

Experience

Required: Expert-level experience, expansive and far reaching knowledge in project management

Preferred: Technical leadership

Preferred: Quality assurance experience (including test planning, reporting, and execution)

Preferred: Strong presentation skills utilizing PowerPoint

Licensing/Certification

N/A

Preferred: SAFe Agile certification

Physical Abilities

Ability to perform work duties from limited space work station/desk/office area for extended periods of time

Ability to communicate and interact with others in the English language to meet the demands of the job

Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Must be at least 18 years of age

Must be able to comply with Company attendance standards as described in established guidelines

"Pay & Benefits:

Competitive market salary from $124,550 per year to $138,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you\xe2\x80\x99ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible
• dependents too)
• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per
• paycheck *
• Potential for annual ProfitSharing contribution toward retirement - when
• Southwest profits, you profit**
• Explore more Benefits you\xe2\x80\x99ll love:

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to the plan\xe2\x80\x99s vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan\xe2\x80\x99s vesting schedule and are made at"

Southwest Airlines is an Equal Opportunity Employer.
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Southwest Airlines