Job Description

A client of Innova Solutions is immediately hiring a Senior ServiceNow Technical Consultant.
Position Type: Full-Time, Contract to Hire
Duration: 12 months
Location: Melbourne FL (On-site)
As a Senior ServiceNow Technical Consultant, you will:

• Analyze business processes and translate requirements into effective, scalable ServiceNow solutions.
• Lead fit-gap assessments to determine when to use out-of-box capabilities vs. custom development.
• Define technical solution designs, data models, and configuration standards in alignment with platform architecture.
• Collaborate with ServiceNow Developers to validate that build activities meet design intent and performance expectations.
• Guide module configuration, workflow design, integration planning, and data migration efforts.
• Serve as a key liaison between the ServiceNow Platform Team, Security, and the Software Development organization to ensure architectural consistency.
• Support end-to-end delivery lifecycle including backlog refinement, sprint planning, user story creation, testing, and deployment preparation.
• Participate in CAB and release readiness reviews.
• Maintain technical documentation, design diagrams, and architectural decision records.
• Mentor other ServiceNow professionals; promote adherence to best practices and security guidelines.

The ideal candidate will have:

• Experience: 5-10+ years of ServiceNow experience with multiple implementations and module exposure.
• Deep understanding of the ServiceNow platform, data model, and core architecture.
• Ability to design and communicate complex technical solutions to both technical and non-technical audiences.
• Familiarity with scripting and ServiceNow development concepts (able to assess feasibility and review code).
• Experience with integrations, automation, and CMDB/data relationships.
• Strong collaboration skills - effectively partners with business, security, and software teams.
• Demonstrated ability to lead solution workshops and influence design decisions.

Preferred Additional Skills:

• ServiceNow Certified System Administrator (CSA) - Required
• ServiceNow Certified Implementation Specialist (CIS) in multiple modules (ITSM, ITOM, ITAM, or SecOps) - Preferred
• ServiceNow Certified Application Developer (CAD) - Preferred
• Additional ServiceNow Advanced Certifications (e.g., Architect, Discovery, IntegrationHub) - Nice to have

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Mo Irshad
208-620-5984
PAY RANGE AND BENEFITS:
Pay Range*: $55-$60 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:

• Named One of America's Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website:
Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at and earn $250-$1,000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Skills Required