Job Description

Role: Software Engineer, Full Stack
Location: Raleigh, NC - Hybrid: Onsite 3 days / week
Role Purpose
As a Senior Full Stack Software Engineer at Pendo, you'll drive the design, development, and optimization of end-to-end systems that power our platform from scalable cloud infrastructure to intuitive, performant web experiences. You'll work across backend and frontend domains, collaborating with product, design, and data teams to build innovative, AI-driven, and customer-centric solutions.
Key Responsibilities

• Architect and build full-stack systems spanning scalable, multi-tenant backend services and rich, responsive frontend applications.

• Design, implement, and optimize distributed systems, integrations and APIs using languages such as Go, Python, or TypeScript.

• Develop engaging, reliable web experiences using Vue (or similar frameworks such as React or Angular), integrating data visualizations, and delivering guides to millions of end users.

• Integrate AI and data-driven capabilities (LLMs, GenAI, LangChain) into Pendo's core products to enhance user insight and automation.

• Collaborate cross-functionally with design, product, and data teams to translate complex requirements into elegant solutions.

• Lead and mentor peers, conduct design and code reviews, and promote engineering best practices across the stack.

• Ensure quality and reliability through automated testing (Jest, Cypress, etc.), monitoring, and continuous improvement.

• Contribute to technical strategy and drive large-scale initiatives that improve Pendo's technology platform and developer experience.

Qualifications

• 5+ years of professional software engineering experience building full-stack applications, distributed systems or integrations.

• Strong proficiency in one or more backend languages (Go, Java, Python, C++) and at least one modern frontend framework (Vue, React, or Angular).

• Experience with cloud platforms (AWS/GCP), containerization (Kubernetes, Docker), and databases (SQL/NoSQL).

• Deep understanding of scalable web architecture, API design, and performance optimization.

• Experience designing and writing unit, integration, and end-to-end tests.

• Familiarity with AI/ML technologies, LLMs, or MLOps is a plus.

• Strong communication, collaboration, and leadership skills.

• BS+ in Computer Science or equivalent experience

Attributes & Mindset

• Self-motivated, accountable, and eager to solve complex challenges.

• Passionate about building products that impact millions of users.

• Thrives in collaborative, fast-paced, and evolving environments.

• Committed to learning, mentoring, and continuous improvement.

Example Technologies & Tools

• Frontend: Vue, Vuex, React, Angular, Highcharts, Jest, Cypress

• Backend: Go, Java, Python, C++

• Cloud & Data: AWS, GCP, Redis, PubSub, SQL/NoSQL

• AI/ML: GenAI, LLMs, LangChain, MLOps

Pendo Description:
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.
Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.
EEOC
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Compensation
Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
The expected salary range for this role to be performed in Raleigh, NC is $120,000 - $135,000.
Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

Skills Required