About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen\'s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at LinkedIn: /lumentechnologies, Facebook: /lumentechnologies, and YouTube: /lumentechnologies.
The Role
The Sr Manager, Project Manager position is critical to our customer experience in delivering successful projects with an emphasis on supporting global implementation and may at times include very complex solutions. The senior level Manager position is responsible for managing a team of Lead Project Managers and Sr. Project Managers. As the leader of the team, this position is responsible for meeting revenue targets, driving continuous improvement of results and developing/leading continuous improvement initiatives. He or She should be strategically focused and responsible for customer satisfaction, maintaining customer communication, and the overall management of the customer relationship. The senior manager must provide oversight to team to ensure all requests from internal/external customers are addressed timely, accurately and efficiently.
The Main Responsibilities
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