Job Description

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
About Ingersoll Rand
Ingersoll Rand (NYSE: IR) is a global market leader with a strong entrepreneurial spirit and ownership mindset, dedicated to making life better for our employees, customers, and communities. We are committed to an inclusive culture that values diversity and empowers our employees as owners, driven by values of thinking and acting like owners, being bold with humility and integrity, and fostering inspired teams. Our mission-critical flow creation and industrial solutions excel in harsh and complex conditions globally.
Job Summary
The Senior Human Resource Manager will be a strategic business partner to the leadership of the Direct Sales and Service division, aligning HR strategies with business objectives to drive performance and growth. This role requires a dynamic HR leader who can navigate the complexities of both commercial and manufacturing environments, providing guidance and expertise on talent management, organizational effectiveness, and cultural transformation within an industrial setting.
Key Responsibilities

• Strategic Business Partnership: Function as a key HR strategic business partner, providing guidance and counsel on talent, organizational change, human capital, and employee engagement to senior sales and service leadership teams.
• Talent Management & Development: Oversee end-to-end talent acquisition, retention, and succession planning processes for the sales and service functions. Design and implement training and development programs to build a robust leadership pipeline.
• Organizational Effectiveness: Drive change management processes to positively impact organizational effectiveness. Provide coaching to leadership on organizational design, structure, and key processes to support business needs.
• Culture & Engagement: Build and support an employee engagement strategy that facilitates organizational performance, promoting a positive and inclusive workplace culture that embraces diversity and collaboration.
• Compliance & Employee Relations: Ensure compliance with all local, state, and federal labor laws and company policies. Handle complex employee relations cases, investigations, and disciplinary actions, mediating disputes and directing procedures as needed.
• Compensation & Benefits: Coach and advise on appropriate total rewards strategies, compensation, and benefits programs to enhance organizational performance and employee engagement.
• Data & Analytics: Utilize HR analytics to track key metrics (e.g., attrition, engagement) and prepare reports for management, using a continuous improvement mindset to implement data-driven solutions.
• Operational Excellence: Drive operational excellence through innovation and process efficiency, potentially leveraging HRIS systems like SuccessFactors.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5+ years of progressive human resource management experience, with proven leadership capabilities.
• Demonstrated experience in a strategic HR role, providing counsel to senior management.
• Strong understanding of labor laws, regulations, and HR best practices.
• Excellent communication, interpersonal, and leadership skills, with the ability to influence and build relationships at all levels of the organization.
• Ability to analyze data, identify trends, and develop effective, data-driven solutions.
• Proficiency with HRIS systems and Microsoft Office applications.

Preferred Qualifications

• Prior experience in an industrial company is highly preferred, demonstrating an understanding of the specific operational needs of the sector.
• Direct experience in manufacturing and commercial (direct sales and service) environments is a strong advantage, including familiarity with sales development programs and manufacturing processes.
• HR certifications such as PHR, SPHR, SHRM-CP, or SHRM-SCP are a strong plus.
• An advanced degree, such as an MBA or Master's in HR, is desirable.
• Experience with SuccessFactors or Salesforce CRM systems is a plus.

For more information about careers at Ingersoll Rand, please visit the official page.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

Skills Required