Job Description

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS/RESPONSIBILITIES

Customer Service Excellence:

Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.

Communication:

Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.

Problem-Solving:

Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.

Multitasking Ability:

Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.

Financial Skills:

Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:


Now offering

Daily Pay

! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION:





Business and leisure travelers alike love our spacious rooms that are 25% larger than a typical hotel's. After undergoing full renovations in 2016, our suites also feature West Elm sofabeds, 32' TVs.. Free daily breakfast and coffee is served 24/7. Situated in the quiet refuge of Henderson, our hotel has easy access to the Henderson Convention Center, Galleria Mall and MacCarren Airport (LAS), and are just 20 minutes from the Las Vegas Strip. Outside of the area's top-notch cuisine and casinos, outdoor recreation such as Lake Las Vegas and Red Rock Canyon can both be fit in a day's trip, or simply enter the Amargosa Trail from behind the hotel.




Application deadline for Colorado positions: