Job Description

Specialty Program Coordinator (43051, 43058, 43085) - ( 23141113 )

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Business Process and Policy Bureau of the Human & Community Services Division. Our mission at DPHHS is to improve and protect the health, well-being, and self-reliance of all Montanans throughout every stage of their life. By joining our team, you will have the opportunity to perform meaningful work in public service to our state and its residents. Whether you are joining the workforce or have several years of experience, DPHHS has the opportunity for you! The Human and Community Services Division (HCSD) offers assistance to low-income or struggling families and members of the community necessary to help them meet basic needs and work their way out of poverty. The Specialty Program Coordinator processes eligibility determinations for specialized public assistance programs (e.g., Subsidized Adoption, Breast and Cervical Cancer, Presumptive Eligibility, Medicaid/Healthy Montana Kids, etc.) administered by the Central Office to ensure efficient and compliant program administration (Eligibility). The position also conducts business process reviews to identify practices to improve efficiency and maintain compliance with policy, rule and law, as well as participates in system development and enhancement projects to ensure computer systems adequately support eligibility business processes. This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy. What we can offer you The State of Montana\'s comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. Visit the Health Care and Benefits Division for more information at https://benefits.mt.gov/. In addition to employee benefits, there are a wide range of advancement opportunities within the largest state agency in Montana.


What you can offer us

• Knowledge of eligibility and/or compliance determination rules and procedures.
• Knowledge of confidentiality procedures including HIPPA and IRS regulations.
• General knowledge of Medicaid and medical terminology.
• Knowledge of program management principles and practices.
• Knowledge and understanding of relational databases.
• Knowledge of effective customer service methods and techniques.
• Meet minimum qualifications:
  • Associate\xe2\x80\x99s degree in social science, human services, office technology, or a related field.
  • Two years of experience including eligibility and customer service.
  • Other combinations of directly related education and experience may be considered on a case-by-case basis.
  • Preferred: Knowledge of community based and/or statewide assistance programs and eligibility requirements and experience with CHIMES.

For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact Human Resources. How to Apply Submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the \xe2\x80\x9crelevant document\xe2\x80\x9d box to ensure your attachments are uploading correctly to the specific application for this position.

• Resume

To be considered for any DPHHS position, applicants must complete and submit their application online, and upload any required documents. Successful applicant(s) are required to successfully pass all DPHHS specific background check(s) relevant to each position. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. Location of the positions will be determined by the successful candidates and the ability to secure office space.


Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.



Salary: $ 24.30 - 24.30 Hourly
Telework Eligibility : Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.)
Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan



Number of Openings : 3
Employee Status : Regular
Schedule : Full-Time

Shift : Day Job
Travel : Yes, 5 % of the Time



Primary Location : Helena
Other Locations : Billings, Butte, Missoula, Kalispell, Polson, Lewistown, Bozeman, Great Falls
Agency : Department of Public Health & Human Services
Union : Montana Federation of Public Employees



Posting Date : Apr 12, 2023, 4:16:43 PM
Closing Date (based on your computer\'s timezone): Apr 27, 2023, 12:59:00 AM

Required Application Materials : Resume



Contact Name : Colleen Rogan | Contact Email : crogan@mt.gov | Contact Phone : 406-444-4954