Applicants must be authorized to work in the United States.
All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.
Job Summary
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Under limited supervision, the Test Proctor's responsibilities include welcoming and checking in test candidates, verifying ID, and administering a variety of exams. The proctor also monitors candidates during testing. The proctor works and interacts effectively with students, instructors, and College staff to create a secure, efficient and courteous testing environment.
AM SHIFT
MONDAY - THURSDAY: 8:00 AM TO 2:00 PM and FRIDAY 8:00 AM to 12:30 PM
PM SHIFT
MONDAY - THURSDAY: 2:00 PM TO 8:00 PM and FRIDAY 12:30 PM to 5:00 PM
EXCEPTIONS:
Close at 9:00 pm during FINALS, close at 5:00 pm in-between semesters.
Maintain confidentiality of sensitive information
Excellent organizational skills
Dependability and reliability a must
Must be detail-oriented and committed to accuracy
Must have excellent communication skills, both oral and written (ability to read, speak and write English)
Must possess ability to establish rapport with a wide variety of people/clients (students/staff/faculty)
Must be team-oriented and possess the ability to follow written and oral instructions effectively
Able to anticipate needs and manage time wisely
Ability to perform duties with limited supervision
Ability to manage conflict in a calm and effective manner
Must be proficient in Microsoft Office software
Must be familiar with general office methods and techniques including filing systems
Knowledge of College policies, procedures, operations, and information system helpful.
Greet tester and verify ID
Provide instructions to student regarding his/her test
Seat candidate and launch test.
Proctor test, including monitoring candidate via video surveillance
Maintain the cleanliness of testing area
Answer phone
Operate office equipment
Work with and protect confidential information
Operate electronic mail and messaging systems
Accurately organize and file test materials in both paper and electronic formats
Look up student and other information in College Information System (Banner)
Enforce required policies and procedures firmly and courteously
Provide accurate and consistent information in a clear and articulatemanner
Provide excellent customer service to all visitors to the testing center
Assist departmental personnel with other duties as needed
Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College
Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities
Minimum qualifications
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High School Diploma or Equivalent
Preferred Qualifications
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1 Year of College
1 Year office, reception, or customer service experience
Experience working with confidential information
Familiarity with SLCC a plus
SLCC Information
Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.
Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.
This position is subject to a successful completion of a criminal background check.
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