Spa Supervisor Evexia Wellness Spa Clarkston

Clarkston, MI, US, United States

Job Description

Join our awesome team at Evexia Wellness spa-Clarkston. Our 3500 square foot day spa offers the best in client services from massage, facials, equipment services and medi spa treatments.

We are seeking a OUTRAGOUSLY friendly and welcoming Spa Supervisor to lead our front desk team in Clarkston.

Must have 2 years previous supervisor experience

Must be available 3 Saturdays per month 8:30-5:30 (closed on Sunday)

Offering full time hours approximately 32 hours a week.

Employee discounts

Medical benefits

Closed on Sunday

JOB SUMMARY

: The spa supervisor will assist in overseeing spa sales and operations. Provides excellence in customer service by welcoming and greeting clients warmly.

Upscale Wellness Spa in Clarkston- Evexia Wellness Spa

www.evexia-wellnessspa.com/clarkstonmi

Our team is the best and really care about our client's, it shows in our Google reviews. We are seeking kind, friendly and hard working team members to add to our awesome staff.

Prefer previous Day or Med spa experience and MUST not be afraid to sell. Previous sales experience required.

ESSENTIAL JOB FUNCTIONS:



Providing excellence in customer service at all times. Greeting customers and thanking them for their business.

Maintaining product knowledge to promote and sell spa and salon services, and retail products.



Handling customer complaints



Handling the reporting of any inappropriate guest behavior



Following all health and safety codes and policy's



Order/tracking of supplies and inventories



Handle employee issues with possible disciplinary action



Making sure the spa is CLEAN and site ready at all times



Cover shifts as needed



Payroll responsibilities



Scheduling of staff in all services



Cleaning bathrooms, service rooms and lobby (maintaining premises)



Completing daily checklist and making sure other team members are completing assigned duties satisfactorily



Handling cash and bank deposits



Scheduled customers



Checking customers in/out



Escorting customers to service rooms/locker rooms



Monitoring times of service for customers and notifying customers when service times have ended



Replenishing stock



Selling the spa and services through client tours



Accurately following all booking polices and cancellation policies



Opening/closing responsibilities



Upholds high standards of sterilization and sanitation as required by law and the policies and procedures of the spa.



Properly cares for spa equipment and uses recommended amounts of product to help with cost control.



Interacts cooperatively with other spa team members to provide a seamless customer experience.



The use of several potentially hazardous chemicals for the float pod (must always wear gloves and goggles)



OTHER DUTIES:



Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Preparing room for clients and preparing equipment for clients.

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE



Adhere to all current regulations and laws related to a Spa.



Must handle sensitive client information with confidentiality



Ability to pass a background check



2 years of customer service



Minimum 2 years supervisor experience



Minimum 1-2 years of spa experience



COMPETENCIES



Excellence in communication

Self-motivated and punctual

Excellent customer service skills

ORGANIZATIONAL STRUCTURE



Reports to the Spa Owners and Spa Manager



This position has supervisory responsibilities

WORKING CONDITIONS AND PHYSICAL DEMANDS



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EXPECTED HOURS OF WORK



This position requires variable hours based on the needs of the spa.

WORK ENVIRONMENT



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO STATEMENT



Evexia Wellness Spa LLC is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical??? condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ?expression, veteran status, or any other status protected under federal, state, or local law.!

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

Employee discount Paid time off
Work Location: In person

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Job Detail

  • Job Id
    JD6078720
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    19.0 21.0 USD
  • Employment Status
    Permanent
  • Job Location
    Clarkston, MI, US, United States
  • Education
    Not mentioned