Job Description

Summary

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Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.





As a Customer Engagement Specialist, you will play a pivotal role in our team by ensuring that orders are processed accurately and efficiently with minimal assistance. Your expertise will help us develop a steady customer base, and your proactive approach will see you making impactful in-person sales calls.

Roles and Responsibilities

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Identify and pursue new sales opportunities in the metal fabrication industry, including structural steel, sheet metal, custom parts, and assemblies Build and maintain relationships with current and prospective clients across multiple industries (e.g. construction, manufacturing, automotive, aerospace) Understand customer specifications and technical drawings to provide accurate quotes and timelines Collaborate with enginnering and production teams to devlop feasible solutions based on customer requirements Prepare and deliver sales presentations, proposals, and bids Meet or exceed sales targets and goals set by management Track all sales activity using CRM software and report progress regularly Stay up to date with industry trends, materials, manufacturing capabilities, and competitor activities

Requirements

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Bachelor's degree preferred Proven experience in industrial or manufacturing sales; metal fabrication experience preferred Strong understanding of fabrication process such as welding, cutting, forming, machining, and assembly Ability to read and interpret technical drawings and blueprints Excellent communication, negotiation, and presentation skills Proficiency with CRM systems and Microsoft Office Suite Valid driver's license and willingness to travel to client sites
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.