Job Description

Overview

The Towne House is a non-profit continuing care retirement community operated by BHI Senior Living. Since 1965, we have been committed to enhancing the quality of life with everyone we associate with. This is a unique opportunity to make a meaningful, positive impact in the lives of our residents alongside peers who are equally committed to our mission. Here at Towne House, we incorporate our Brand Pillars, United in mission, Lead with compassion, and Grow and thrive, into all aspects of our commitment to care for our residents, their families, and our employees.

What We Offer!

Robust benefits include 401K match (100% match on first 5% contributed), medical, dental, and vision insurance. 100% Employer-paid basic life insurance PTO (paid time off) earned from day one of employment Paid holidays off Onsite fitness center, salon, massage therapy, medical clinic, and cafe/dining 24/7 Employer Assistance Programs (EAP) for additional support around personal, financial, marital, legal issues Student loan repayment and tuition assistance available after 120 days of continuous employment

Position Summary

The Social Services/Medical Records Coordinator provides guidance and support to residents and families, assists with care planning and transition processes, and serves as an advocate to promote resident rights and quality of life. This position manages all aspects of the residents' medical records such as; preparing charts for admissions, compiling documents for discharge, organizes and uploads all orders, and scans paper forms into residents' electronic chart. This combined role requires strong communication, attention to detail, and the ability to collaborate effectively with interdisciplinary team members, residents, and families. This role will spend 24 hours per week on medical records and 16 hours per week on social services.

Key Responsibilities

Develop, implement, and oversee the social services program to meet regulatory standards and resident needs Support residents and families with adjustment to long term care, care planning, and discharge planning Serve as a liaison and advocate between residents, families, staff, and outside agencies Participate in interdisciplinary care planning meetings, contributing to holistic resident care Maintain accurate, timely, and compliant documentation Coordinate community resources and provide education to residents and families regarding available services Maintain accurate, organized, and up-to-date resident medical records in compliance with federal, state, and facility regulations. Manages requests for medical records from residents, families, legal representatives, providers, and external agencies. Ensure all documentation is complete, timely, and properly filed, including physician orders, assessments, progress notes, care plans, and ancillary reports. Conduct routine audits Monitor charts for missing, outdated, or incomplete information and follow up with appropriate staff to obtain corrections or updates.

Qualifications

Social work designee credentials preferred or plan to complete certification within six months Basic computer skills Compassionate, resident-centered approach to care

For information on The Towne House Retirement Community visit our website at www.townehouse.org


The Towne House Retirement Community is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.