Job Description

Salary

$2,714.39 Monthly

Location

Cheyenne, WY

Job Type

Permanent Full-time

Job Number

2025-02597

Department

Department Of Family Services

Division

Social Services Division

Opening Date

10/22/2025

Closing Date

Continuous

FLSA

Non-Exempt

Job Classification

SOSP03

Description and Functions

-----------------------------

Open Until Filled

GENERAL DESCRIPTION:

The Wyoming Department of Family Services is seeking a compassionate, detail-oriented

Intake Support Specialist

to assist in the critical work of protecting children and vulnerable adults. This position serves as the first point of contact for reports of

abuse, neglect, or exploitation

and plays a vital role in ensuring timely and accurate information is documented for further investigation and case management.

Human Resource Contact: Michelle Johnson /

michelle.johnson@wyo.gov

ESSENTIAL FUNCTIONS:

The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

Transports clients to appointments, visitations, treatment centers, and foster care facilities. Sets up visitation schedules. Supervises parental visits with children and monitors telephone calls. Conducts parenting classes. Gives testimony in court regarding observation of the client and the family. Assists with file management, computer file entries, and case narratives; ensures that all data is accurate and up-to-date in WYCAPS system. Provides in-home checks and services. Monitors urinalysis, school grades, and attendance. Fully documents all contact with clients and children. Confers with the Social Services Worker regarding client progress and case plans.

Qualifications

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PREFERENCES:

Agency requires that the successful applicant possess a valid driver's license.

KNOWLEDGE:

Knowledge of parenting. Knowledge of policies regarding child protection and benefits. Knowledge of the community or institution to be served.

MINIMUM QUALIFICATIONS:

Education:

High School Diploma

Experience:

0-2 years of progressive work experience (typically in Social Services Programs)

OR

Education & Experience Substitution:

1-3 years of progressive work experience (typically in Social Services Programs)

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

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PHYSICAL WORKING CONDITIONS:

This position takes place in an average work environment.

NOTES:

FLSA: Non-exempt All positions within the Department of Family Services will require a background information check, including taking fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation for every successful applicant.

Supplemental Information

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049-Department of Family Services - Social Services Division



URL: http://agency.governmentjobs.com/wyoming/default.cfm



The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.