Job Description

Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Wyoming Department of Family Services is seeking a compassionate, detail-oriented Intake Support Specialist to assist in the critical work of protecting children and vulnerable adults. This position serves as the first point of contact for reports of abuse, neglect, or exploitation and plays a vital role in ensuring timely and accurate information is documented for further investigation and case management.
Human Resource Contact: Michelle Johnson /
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

• Transports clients to appointments, visitations, treatment centers, and foster care facilities.
• Sets up visitation schedules.
• Supervises parental visits with children and monitors telephone calls.
• Conducts parenting classes.
• Gives testimony in court regarding observation of the client and the family.
• Assists with file management, computer file entries, and case narratives; ensures that all data is accurate and up-to-date in WYCAPS system.
• Provides in-home checks and services.
• Monitors urinalysis, school grades, and attendance.
• Fully documents all contact with clients and children.
• Confers with the Social Services Worker regarding client progress and case plans.

Qualifications
PREFERENCES:
**Agency requires that the successful applicant possess a valid driver's license.
KNOWLEDGE:

• Knowledge of parenting.
• Knowledge of policies regarding child protection and benefits.
• Knowledge of the community or institution to be served.

MINIMUM QUALIFICATIONS:
Education:
High School Diploma
Experience:
0-2 years of progressive work experience (typically in Social Services Programs)
OR
Education & Experience Substitution:
1-3 years of progressive work experience (typically in Social Services Programs)
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:

• This position takes place in an average work environment.

NOTES:

• FLSA: Non-exempt
• All positions within the Department of Family Services will require a background information check, including taking fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation for every successful applicant.

Supplemental Information
049-Department of Family Services - Social Services Division
Click to view the State of Wyoming Classification and Pay Structure.
URL:
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.
There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!
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Skills Required