Job Description

Made By Cleo is a designer pet accessories brand based in Austin, TX that lives and breathes all things "cat"

. Since 2012, we've been creating stylish handmade collars, ID tags & accessories that cater to the unique needs of the cat market -- our products are sold direct online and through Chewy, Petsmart and in pet & gift boutiques worldwide. We're a small but mighty team of 16, passionate about quality, design, and of course--cat stuff. Our office is headquartered in the Westlake area of town, 10 minutes from UT Austin.

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Social Media & Content Assistant (Part-Time) -

Are you a creative, cat-loving person with a knack for design + social media?

? We're looking for a

part-time Social Media & Content Assistant

to help us manage and grow our feline-focused online community. This role includes assisting with community management (responding to comments, DMs & mentions daily), content planning, scheduling posts, helping to create, curate & publish content for posts, and also writing captions. Also involves organizing and repurposing user-generated content from customers & brand ambassadors.

If you have an eye for aesthetics and enjoy (and

get) the value & mechanics of using social media to connect with community & niche interests, this is a great entry-level opportunity with a flexible, mostly remote schedule. At Made By Cleo, you'll have tons of beautiful, lovable content to work with and a diverse assortment of projects through which you'll be able to build a beautiful portfolio while gaining some real world job experience for either a marketing / social media / or creative career path.

Starts at $18/hr. Approximately 15-20 hour commitment weekly.

Prefer once-a-week onsite visit to help capture behind-the-scenes + product related content.

Day of week is flexible. You will report directly to the owner & creative director for this position.

Job Duties

Source, schedule, write and publish posts 3-5x a week across multiple social media platforms (currently Instagram, TikTok, Facebook, Threads). Reply to DMs, comments, @mentions, and tagged posts at least 1-2x per day on all platforms Repost tagged stories w/ shop links (when applicable) + repost UGC content that honors & showcases our pet customers Provide strategic insights and suggestions for growing our presence on Instagram & TikTok Plan & manage the content calendar to fit our strategic goals and support scheduled launches & promotions. Respond in a timely manner on a daily basis to all social media-based communications Cultivate & manage our relationships with existing and future brand models, ambassadors & influencers UGC management - flag, save & file all top tier customer photos in our Dropbox system for future use Monthly reporting on channel analytics, performance & trends Share community feedback & pet industry-related insights which may include -- product requests or suggestions, recurring questions or needs, competitor accounts to watch, possible partner accounts to collaborate with, content ideas, and trending topics.

Skills & Requirements

Must love cats

- this is at the top of our list for qualifying for this job. The only way to write captions that will convincingly sound like an extension of our brand's voice is to come from a perspective where you already understand the culture and share our passion, sense of humor & shared struggles...as a cat lover. This doesn't mean you have to sound cute and punny and use "meow" somehow in every sentence. It just means you need to already genuinely appreciate cats (and preferably have lived with one before).

Must have visual design instincts

to guide you when it comes to knowing how to capture & put together on-brand, visually effective content. This intuition will also be called upon when you're handling composition, layout, font & color decisions when posting composite work like stories, reels, & Tiktoks. Any background in photography, film, art/design (or advertising/creative track) is a plus.

Has a knack for writing captions

(and isn't sloppy about grammar & spelling). While nailing the visual content part is a higher priority for this position, if you're reasonably good at writing captions, we consider it a big plus.

Must be able to produce visual content & write captions, comments, DMs that feel like an extension of our brand's voice & aesthetic

-- we're looking for a strong communicator who can express themselves both visually and through written word with confidence, clarity, passion, beauty, sense of humor and intelligence - while fitting within the brand's already-established personality.

Proven ability to create & write for social media, specifically for Instagram & TikTok.

Please provide samples of previous social media or other relevant work for us to review, and if you haven't done this type of work professionally before, please be prepared to provide at least 2 mock sample posts for Made By Cleo featuring content that we can either provide or you are welcome to pull from our website or Instagram in order to demonstrate your skills.

Must be able to come in for a few hours at the office once a week (most weeks / schedule is flexible)

to capture photos & video content for posting on social media related to behind-the-scenes activity, which might include production & shipping process activities, product highlight reels, new release sneak peeks, etc.

Must have flexibility in regard to non-traditional work hours when it comes to handling social media communication needs that fall outside of regular business hours

(for example, weekends, evenings, holidays). We'll establish an agreed-upon schedule for periodic check-ins during these "after hours" periods so you're not in constant on-mode.

Be prepared to share your opinions, suggestions & feedback regularly.

We're looking for new ideas, new stories, better approaches and fresh perspectives to shake things up so be prepared to speak up!

What's In It For You?

$360 Per Week (i.e. $720 Paid Bi-Weekly via Direct Deposit) -- Based on 20 hrs / week @ $18 rate per hour

W-2 Part-time Job You'll be working for a fun, lovable brand (with lots of beautiful content to build your portfolio with) in a high-growth industry (pet products) doing real, non-soul-sucking creative work You'll be given REAL responsibilities that matter - not only will you sharpen your existing skills, they will help you develop new ones. Your work will have a direct impact on our company's growth. No pointless busy work. Valuable & PAID career-building experience for anyone who wants to move up in a digital marketing, advertising / PR, communications, e-commerce or design-related field.
Job Types: Part-time, Internship

Pay: $18.00 per hour

Expected hours: 15 - 20 per week

Benefits:

Flexible schedule
Application Question(s):

Please tell us a little about yourself, your background and how you spend your time currently. What are you hoping to get out of this job? Please tell us about your experience / skills with social media. Do you live in Austin Texas and are you able to work at our office (in Austin) once a week for 2-3 hours? If so, please state what time of day it would need to be to work with your schedule. Since our customers are primarily cats (and their humans who do the shopping for them), please share with us your perspective on cats. What positive or notable things things about you (relevant to this job) would you like us to know, that set you apart from the other applicants? How would you describe your visual design abilities (and please elaborate if you have any experience with art/design/Photoshop / photography-related projects). How would you rate your level of confidence in this area (0 = Lowest - 10= Highest confidence)? Feel free to share anything relevant in support of your ability to write captions for social media. How would you rate your level of confidence in this area (0 = Lowest - 10= Highest confidence)?
Ability to Commute:

West Lake Hills, TX 78746 (Required)
Work Location: Hybrid remote in West Lake Hills, TX 78746