Job Description

Where:

Remote, United States based.

Type:

Freelance

Join Us at The Social Element!

Founded 23 years ago, we're a leading global and independent full-service social media agency on a mission to Make Social Better for everyone.


To us, better social means creating unskippable content, making scrolling safer for everyone, creating stronger connections with each other and making a huge impact.


We are looking for 2 Freelance Social Insights Manager with strong expertise in Sprinklr to lead on an exciting project for one of our clients. This is a 35 hour a week contract, from

6 October 2025 through to 9 January 2026.

Is this you?

You will be known for great storytelling and insight generation. You will have fantastic communication and time management skills, and be able to work confidently within an agency structure in order to bring the best work to your clients.

Responsibilities:

Deliver reporting end-to-end from research design, analysis and visualisation to delivery. Deliver your projects on time and to a high standard, with minimal supervision. Build relationships with key stakeholders both within and outside of the Insights Team.

Requirements

Skills & qualities

+ Strong technical experience in Sprinklr, working with listening/earned data. + Fantastic attention to detail, organisational and time management skills.
+ Honed storytelling skills and comfortable in presenting your work
+ A curious, proactive approach with a can-do attitude
+ A team oriented professional, with the ability to work independently and self-motivated
+ Competent in using Microsoft/Google Suite, with a focus on PowerPoint and excel.

Experience

4+ years experience working in an insights role We don't mind where you come from. Your experience could be from brand-side, agency or publisher; working in PR, creative, social or elsewhere. Experience with North American market & culture.

The Hiring Process

The hiring process may vary but is usually made up of the following stages:


?

Intro call

- with one of the talent team

Interview

with Senior Data Analyst and Social Media Insights Manager

How To Apply ?

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If all this sounds like you, simply upload your CV/resume and a cover letter (or a link to your cover letter video if you prefer).



If you would prefer to submit your application in a different format, please feel free to get in touch with us at

talent_tse@thesocialelement.agency

and we will be happy to assist you in any way we can.





We are excited to receive your application! ?