Job Description

Are you looking to power the next leap in the exciting world of advanced electronics?Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.



AtQnity, we're more than a global leader in materials and solutions for advanced electronics and high-tech industries - we're a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.



Qnity is currently seeking an IT Site Support professional to provide support, training, and troubleshooting for clients who utilize systems and data solutions in support of the business unit. Partners with clients to solve IT issues, participates in application testing, coordinates and delivers training and support for completed applications. Consults with clients and NA Client Services to promote user self-sufficiency, effectiveness, and productivity, within Pioneer IT guidelines.

Duties/Responsibilities:

Provide IT technical support and training to Business Unit and BU Field Employees, in person or via telephone, who use computer systems and information supporting the daily operations of the business. Promote user self-sufficiency, effectiveness, and productivity through information technology. Provide end user needs analysis, technical leadership, hardware/software solutions, testing, and hardware asset management. Additionally will be responsible for software version management and mobile device acquisition& implementation. Requires on-call support for early evening issues.



Educational Qualifications

Desired:

Bachelor's degree with 4+ years IT support experience. Equivalent relevant experience will be considered. Course work in computer science, ag-management, or adult education preferred.



Competencies and Experience

Desired:

Four to five years' experience supporting and training IT applications in a customer focused environment. Strong skills required in customer service, Windows XP, Office 2003 suite, problem identification/resolution, client communications and training. Should be familiar with web-conferencing and Internet tools. Ability to maintain strong technical skills in a continual and rapidly changing computing environment. Ability to work independently and with groups in a team effort.



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Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.



Qnity offers a comprehensive pay and benefits package. To learn more visit theCompensation and Benefits page.



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