is responsible for providing exceptional service to Waterware Showroom / Plimpton & Hills customers. You'll acquire an extensive knowledge of company products to guide customers in their kitchen and bath design and remodeling projects. Advise customers in purchasing fixtures such as sinks, faucets, tubs, vanity, tile, and lighting. You will work collaboratively with internal and external customers to generate sales to best meet the customers needs.
Benefits
Health, Dental and Vision insurance
401K plan with employer matching
FSA/HSA
Vacation + Sick Time
Long Term Disability
Life Insurance
What You'll Do
Guide homeowners through the process of their bathroom or kitchen renovation with design assistance, product selection and purchase
Work with designers, architects, builders, plumbers and contractors through the project cycle
Determine customer needs and potential for additional sales through suggestion of related products which will enhance their experience
Proactively seek opportunities to obtain new customers and introduce them to the products and services that best match their needs
Continuously expand product knowledge in order to best service the customer
Determine product sale price in accordance with company procedure as well as address questions about product availability
Keep pricing lists and structures confidential
Teach customers about product features and benefits
Continuously obtain information about new products, pricing changes and discontinued products
Maintain a clean, attractive, and organized showroom appearance to enhance sales
Make sure all product catalogs are up-to-date
Apply active listening skills; paying attention to what customers are saying, being sure to understand their needs and asking appropriate questions in order to best enhance their purchasing experience
Achieve set goals and objectives as well as consistently strive to exceed sales performance goals
Other duties as required
What You'll Need
Sales experience in kitchen/bath and/or design required
Ability to communicate clearly and effectively; verbally and written
Familiarity with industry's trends
Result driven and customer focused
High School diploma required; Associates degree in design preferred
Physical Requirements:
While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard
Specific vision abilities required by this job include close vision requirements due to computer work
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Pay Range: USD $22.00 - USD $30.00 /Hr.
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