The Shipping Specialist is responsible for customer and carrier communication and managing documentation to ensure accurate and timely delivery of goods.
Key Responsibilities
Managing shipping documents, such as bills of lading, pick lists, packing lists, and shipping labels
Create folders for outbound loads
Assign pick and load orders to warehouse workers
Check drivers in and out
Maintain and post shipments in CMS
Work with carriers, logistics providers, and internal departments to schedule pickups and resolve any issues
Work with load planning to ensure loads are full before being dispatched
Answer questions from customers and internal departments regarding shipments and status updates
Keep office space neat and organized
Answer phones in shipping office
Education
High School Diploma or GED required
Associate's or Bachelor's Degree preferred
Experience
Minimum of 12 months' cumulative experience in a Warehouse/Distribution environment
Previous administrative experience in a warehouse or distribution environment
Swing reach truck, stock picker and forklift experience preferred
Experience with RF Scanner and Warehouse Management Computer Software
Skills
The ability to work independently and as part of the team
Technologically proficient
Excellent communications, organizational, planning, documentation, and time management skills
Strong attention to detail
Critical thinking and problem-solving
Willingness to learn to operate powered industrial trucks
Physical Requirements
Ability to lift up to 50 lbs
Sit or stand for extended periods of time
* Bend, reach, and stretch throughout shift
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