Job Description

Description:

Are you ready to take the next step in your career and build the foundation for a leadership role? Tommy's Express Car Wash is hiring a Shift Leader to support daily operations, train and develop team members, and provide exceptional customer service at our Tulsa, OK - Peoria location.

As a

Shift Leader

, you'll be stepping into an entry-level leadership role, learning essential skills to prepare for future leadership positions like Assistant Site Leader and Site Leader. You'll be a key part of ensuring smooth operations, team development, and customer satisfaction.

Why Join Tommy's Express?

Full-Time Benefits

- Health, dental, vision, paid time off, and more!

Incentive & Bonus Opportunities

- Earn extra rewards as the company grows!

Leadership Development

- Gain hands-on experience and training for career growth.

Fast-Paced & Fun Work Environment

- We work hard, stay organized, and have fun while doing it!

Key Responsibilities:

Support Site Leadership

- Assist the Site Leader and Assistant Site Leader in managing daily operations, helping with hiring, training, and scheduling.

Team Development

- Lead team meetings, assist in training sessions, and help ensure adherence to processes and procedures.

Customer Service Excellence

- Handle customer concerns, manage damage claims, and ensure guests have a top-tier experience.

Site Maintenance & Compliance

- Help conduct weekly site audits, maintain clean and safe work areas, and comply with safety regulations.

Technical & Mechanical Support

- Learn to diagnose minor equipment issues and assist with troubleshooting and repairs.

What We're Looking For:

Leadership Mindset

- A team-oriented individual who takes initiative and motivates others.

Strong Communication Skills

- Ability to lead meetings, train staff, and resolve customer concerns professionally.

Problem-Solving & Adaptability

- Quick thinker who can shift priorities and troubleshoot challenges as they arise.

Tech-Savvy & Organized

- Basic knowledge of Excel, tablets, and other office applications.

Hands-On Work Ethic

- Comfortable working on-site, both indoors and outdoors, in a fast-paced environment.

Physical & Safety Requirements:

Ability to stand, walk, bend, kneel, and lift items over 50 lbs. Comfortable working with moving mechanical parts, lock-out/tag-out procedures, and ladder safety. All necessary personal protective equipment (PPE) provided.

Compensation & Benefits:

Pay:

Starting at

$12.50 - $14.00 per hour

Bonus Incentives

- Be rewarded for company growth and performance!

Full-Time Benefits

- Health, dental, vision, paid time off, employee discounts, and paid training.

Requirements:

Experience & Qualifications:

Experience:

1+ years in a leadership or supervisory role (retail, hospitality, car wash industry preferred).

Leadership Potential

: Ability to train, coach, and develop employees for operational success.

Customer Service Excellence

: Strong guest interaction skills with a proactive approach to resolving concerns.

Operations & Maintenance:

Willingness to learn equipment troubleshooting, maintenance, and compliance procedures.

Team Player:

Able to work closely with the Site Leader and Assistant Site Leader to execute company policies and improve efficiency.

Problem-Solving:

Quick thinker who can adapt to challenges and resolve issues efficiently.

Physical Requirements:

Ability to stand for long periods, lift up to 50 lbs., and work in an outdoor environment.

Flexible Schedule:

Available to work weekends, evenings, and holidays as needed.

How to Apply:

If you're looking for a leadership role with career growth, great benefits, and a supportive team, apply today!

Immediate interviews available.

Come be a part of something rewarding at Tommy's Express Car Wash - Tulsa, OK - Peoria!