Shift Leader

Tujunga, CA, US, United States

Job Description

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following: o Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop. o Responsible for assisting and supporting the General Manager in meeting store goals. o Assists in driving operational excellence by driving sales and controlling labor and food costs during shifts. o Ensure the restaurant environment is always safe for both team members and guests; create the culture in the restaurant through respect, recognition, and reward. o Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. o Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. o Must be willing to assist all other positions when necessary. o Delivers excellent customer service to all customers by acting with a guest first attitude and connecting with the guest. Discovers and responds to guests needs. o Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. o Resolve low level guest issues with efficiency and a positive attitude. o Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the General Manager and District Manager to every team member in the restaurant. o Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are following company standards

Job Types: Full-time, Part-time

Pay: From $21.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Vision insurance
Work Location: In person

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Job Detail

  • Job Id
    JD6211631
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    USD
  • Employment Status
    Permanent
  • Job Location
    Tujunga, CA, US, United States
  • Education
    Not mentioned