Job Description

Job description

We want to welcome YOU to our team!

We are looking for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. If you are someone who enjoys baking, working with your hands, has a passion to serve and make memorable experiences, likes to learn and grow while being in a fast-paced environment, then Crumbl Cookies is the place for you. Oh... and did we tell you these cookies are the best in the world!!!

Experience:
- Previous experience in a leadership role in a kitchen or food service environment
- Strong team management skills, with the ability to motivate and inspire others
- Knowledge of food service management principles and practices
- Familiarity with food safety regulations and procedures
- Proficiency in using POS systems for order processing and payment handling

Essential Role Functions and Qualifications

Genuine Hospitality

: Instinctively serves the customer with a smile, positive energy, and genuine intentions to provide customers with a great experience. Always acts in a way that represents the Crumbl Culture.*

BAKING CRUMBL COOKIES:

Follows Crumbl recipes with exactness and care. Pays close attention to the details of each cookie, making sure consistency and the highest of quality is experienced every time.

PRESENTATION & CLEANLINESS:

Is detailed with each cookie's presentation, ensuring no steps are skipped, and the final product is warm, delicious, presentable, and filled with lots of Crumbl love. Constantly cleans and maintains order with the equipment and utensils used, as well as keeps the kitchen areas presentable and safe.

TEAMWORK:

Understands the importance of delivering on individual role responsibilities but also shows a desire and effort to support fellow crew members perform other business tasks.

EFFICIENT:

Has a mindset and work-ethic that is focused on providing exceptional service and Crumbl products in a quick manner. Commits to performing all duties extremely well at a pace that creates a memorable experience for the customer.

TECHNOLOGY:

Understand and uses Crumbl business technology applications efficiently. Stays current on all training and displays a high level of performance in the technology tools used.

KITCHEN EQUIPMENT:

Safely and properly operates Crumbl kitchen equipment and utensils. Shows respect and ownership over the equipment, utensils, and other kitchen material.

WORK-ETHIC:

Committed to giving excellent effort in all responsibilities and tasks

EXPERIENCE:

Food or restaurant experience and customer service experience, is a plus.
Responsibilities:
- Oversee and manage the daily operations of the shift
- Ensure the smooth running of the kitchen and food service areas
- Supervise and train team members, providing guidance and support as needed
- Monitor food production and preparation to maintain quality standards
- Ensure compliance with food safety regulations and guidelines
- Handle customer inquiries, concerns, and complaints in a professional manner
- Assist in inventory management and ordering supplies as necessary
- Collaborate with the Manager to achieve business goals

Benefits

Tips Employee discounts Fun, fast paced environment Sundays always OFF Thanksgiving, Christmas, New Year's Day always OFF
As a Shift Leader, you will play a crucial role in ensuring the smooth operation of our establishment. Your leadership skills, attention to detail, and passion for delivering exceptional customer service will contribute to our success. We offer competitive pay rates, opportunities for career advancement, and a supportive work environment. If you are ready to take on this exciting opportunity, we invite you to apply today.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 30-40 per week

Shift:

10 hour shift 8 hour shift Evening shift Night shift
People with a criminal record are encouraged to apply

Work Location: In person

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

People with a criminal record are encouraged to apply

License/Certification:

Driver's License (Preferred)
Shift availability:

Day Shift (Preferred) Night Shift (Preferred)
Ability to Commute:

New York, NY 10023 (Required)
Ability to Relocate:

New York, NY 10023: Relocate before starting work (Required)
Work Location: In person