Job Description

- Car Wash Shift Lead

Are you passionate about sales and customer service? Do you love interacting with people and helping them discover great products and services? If so, we want YOU to join our team!

At Wash Fox you will not only be part of a dynamic team but also play a key role in driving sales and promoting our top-quality services. With competitive pay, performance-based incentives, and opportunities for growth, this is your chance to turn your love for selling and managing into a rewarding career.

Currently seeking Shift Leads to help manage teams and assist assistant site managers at our Thornton location. Seeking candidates who want to learn and grow into Assistant Site Managers, as there is much opportunity for advancement.

Requirements:

Love to engage with customers and employees Salesmanship Reliable Great communication skills Ability to follow instructions, complete tasks and communicate when problems arise Experience in an entrepreneurial retail environment (i.e., limited corporate support) Ability to accommodate variability in work weeks with overtime needed occasionally Must have the ability to perform physical duties, including lifting up to 50 pounds without injuring yourself, and to work in hot, cold, wet and windy weather Previous customer service and dispute resolution experience Eagerness to learn our POS system, how to maintain our Unlimited Wash Club membership database Curiosity about how equipment works A valid driver's license

Availability to work weekends and holidays

Responsibilities:

Working with the Assistant Site Managers on all aspects of the day to day operations of the site. They will provide strong, specific direction for daily & weekly tasks and will provide constant hands-on training. Great candidates will like to learn and be comfortable communicating. You will learn how to, and take on responsibility for:

Training staff Operating the wash safely and without incident Holding team members accountable Scheduling staff and adjusting throughout the week Monitoring inventory of all supplies Update the Unlimited Wash Club membership database and individual customer accounts Make sure daily, weekly, and monthly checklists are being completed Interacting with customers to handle basic issues and hand off disputes to the Site Managers. Creating a safe environment for both the staff and the customers Observing and assessing (after much training) the wash equipment Selling wash club memberships and maintaining a high level of customer service Maintaining the appearance of the grounds and facilities, including the office, wash tunnel, vacuum area, pay station areas and parking lot Communicating all issues, customer complaints, resource needs
Job Type: Full-time

Pay: $19.00 - $21.00 per year

Benefits:

Employee discount
Application Question(s):

Are you available on weekends? Have you had customer facing position in the past two years?
Experience:

customer service: 2 years (Required) Leadership: 1 year (Required)
Ability to Commute:

Thornton, CO 80602 (Required)
Work Location: In person