Job Description

Description:

Job Title: Program Supervisor


Supervisor: Supported Living Coordinator


Department: Residential


FLSA Status: Hourly


Summary:

The SGL Program Manager is responsible for supporting and supervising Direct Support Professional (DSP) staff within KCARC's group homes. This position oversees the daily operations of residential programs to ensure high-quality, person-centered care. The SGL Program Manager ensures that all services and supports provided to individuals with intellectual and developmental disabilities align with their Person-Centered Individual Program Plans (PCIPPs), regulatory requirements, and agency standards. This role promotes independence, dignity, and quality of life for everyone served while ensuring full compliance with state, federal, and KCARC policies.

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Essential Duties

Adhere to KCARC's quality policy of striving to continuously improve delivery of all services and products to customers meeting or exceeding requirements. Promote the mission and values of KCARC through personal example, providing educational opportunities, communicating with honesty, inviting input and expecting mutual accountability. Execute home visits to monitor the implementation of programming to ensure active treatment is provided and participant needs are met. Each home should be visited weekly. Provide daily support in assigned homes to ensure appropriate individual care and staff competency. Fill open shifts in various locations as needed. Manage, record, and approve/deny all DSP schedules and clocked work hours, as well as communicate any deviations to you direct supervisor. Responsible for approval/denial of PTO requests for DSP. Ensure all billing entries are accurate for codes, times, and Individuals served and entered using the appropriate software for designated sites. Ensure time is being approved and attendance is being tracked and communicated as required for payroll and human resources Assist with ensuring staff submit all job requirement documentation, (i.e. driver's license renewals, auto insurance, etc.) and forward to Human Resources as necessary. Plan and assign safety drills to ensure completion in accordance with all state, federal, and agency regulations and policy. Monitor all home food purchases. Promote healthy choices. Ensure individuals have all needed essentials such as clothing and personal hygiene items Maintain pest control system for all assigned sites. Continually inspect and audit homes ensure pest-free environment. Continually inspect assigned sites for all required checklists to ensure the cleanliness. Provide assistance to DSP staff. Accurately maintain the property lists for all individuals. Oversee individual's finances in home including necessary paperwork. Ensure budget sheets are completed for Individuals served. Coordinate transportation and other outing specific duties for activities including but not limited to Special Olympics. Ensure all reportable incidents are reported to direct supervisor immediately. Assist with moves. Ensure an environment that promotes teamwork and unity.

20. Ensure communication is maintained with all staff through phone, e-mail, memos or other professional means.


21. Complete all assigned training by the due date.


22. Maintain professionalism and confidentiality at all times, as well as a positive attitude within the work environment.


23. Complete audits and competency checks as directed by supervisor.


24. Be able to frequently lift 75 pounds independently and over 75 pounds with assistance.


25. All other duties deemed necessary.


26. Additional hours if needed are mandatory

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements:

Qualifications:

Maintain reliable transportation available for use during working hours, valid driver's license and provide proof of automobile liability coverage. Possess ability to maintain flexible schedule to meet the demands of the department. Possess excellent research and writing skills. Possess the ability to communicate effectively both verbally and in writing. Possess the ability to use tact and empathy when dealing with people of varied backgrounds. Possess the ability to establish effective working relationships. Possess the ability to work independently and in a team environment. Be proficient in Windows and Microsoft Office products (Computer literate). Accept responsibility and demonstrate leadership. Be able to multitask effectively in a sometimes fast paced environment.

Education and/or Experience:


High School diploma or GED equivalent and one year of experience working with individuals with developmental disabilities required. Associates degree in public or business administration, education, rehabilitation, sociology/social work/psychology or closely related fields preferred.


Certifications/Licenses/Registrations:


Medication Administration: Core A and Core B


CPR/First Aid


Physical Demands:


The employee must be able to perform the essential duties of this job.


Work Environment:


While performing the duties of this job, the employee is occasionally exposed to fumes, airborne particles and outside weather conditions. The noise level is usually moderate but occasionally loud. Use of Personal Protective Equipment such as vinyl or latex gloves is occasionally required.


KCARC RESERVES THE RIGHT TO MODIFY, INTERPRET OR APPLY THIS JOB DESCRIPTION AS APPROPRIATE IN ITS BUSINESS JUDGMENT.


THIS JOB DESCRIPTION DOES NOT MEAN THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION.


EMPLOYEES WILL BE REQUIRED TO PERFORM ANY OTHER FUNCTIONS OR DUTIES ASSIGNED TO THEM BY MANAGEMENT. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS "AT-WILL."