Job Description

Expert Service/Product Developer

About the Role

We are seeking a highly skilled and creative

Service/Product Developer

to design, refine, and scale innovative offerings that meet market needs and drive revenue growth. This role is ideal for someone with strong expertise in turning ideas into structured, market-ready products or services--combining creativity, strategy, and operational execution.

You'll work closely with leadership to identify opportunities, research trends, build out concepts, create service models or product prototypes, and develop the systems and customer experiences that support them.

Key Responsibilities

Concept Development:

Research, design, and develop new services or products aligned with brand vision, customer needs, and profitability goals.

Market Research & Analysis:

Identify gaps, assess demand, analyze competitors, and translate insights into innovative offerings.

Prototyping & Testing:

Develop and test service workflows or product samples; gather feedback and refine for launch.

Process Design:

Create efficient systems, SOPs, and delivery frameworks that ensure consistency and scalability.

Brand Integration:

Collaborate with marketing to ensure products and services align with the brand's positioning, tone, and aesthetic.

Collaboration:

Partner with operations, sales, and design teams to align development with business capacity and customer experience.

Performance Tracking:

Monitor launch success, analyze performance metrics, and recommend improvements or updates.

Innovation Leadership:

Stay up to date on market trends, emerging technologies, and customer preferences to inform new development.

Qualifications

Proven experience in

product or service development

, ideally in [insert relevant industry--e.g., beauty, wellness, tech, retail, etc.]. Strong understanding of

market research

,

branding

, and

customer experience design

. Demonstrated ability to take concepts from idea to profitable launch. Strategic thinker with strong project management and organizational skills. Excellent communication and cross-functional collaboration abilities. Creative mindset with strong attention to detail and commercial awareness.

Preferred Skills

Experience with

digital product creation

, such as online courses, memberships, or subscription models. Knowledge of

system design and automation tools

(e.g., Notion, ClickUp, Zapier). Background in

UX/UI thinking

or

service blueprinting

. Entrepreneurial mindset with the ability to thrive in dynamic, fast-growing environments.

Compensation

Competitive pay based on experience, with opportunities for performance bonuses and long-term collaboration.

Job Types: Part-time, Contract

Pay: $25,000.00 - $50,000.00 per year

Expected hours: 25 per week

Work Location: Remote