Job Description

Position - Mid level

ServiceNow Developer

Location - Baltimore MD

US Citizen/GC or at least 3 years continuous stay in US

ServiceNow development

experience, strong technical leadership, and a proven ability to support federal clients while maintaining required certifications and eligibility for a

Public Trust clearance.

This position requires full-time, on-site support (5 days per week).

Primary Responsibilities

Provide development support for ServiceNow projects and enhancements. Develop process workflows and automation strategies. Collaborate with the team in architecture design development and reviews. Lead the development of solution artifacts, such as road maps, optimization of operations, architecture and/or block diagrams with a view outside of User Story requirements. Create and maintain Forms, Reports, Views, Workflows, Groups, and Roles Create, maintain, and enhance Dashboards and reporting, including scheduled reports Assist with the design, creation, and cataloging of business process flows Work with other members of the ServiceNow development team to propose solutions based on business needs and strategies Developing, configuring, and customizing the ServiceNow platform to fit business requirements Troubleshoot and resolve problems Follow, maintain, and apply documentation best practice policies, procedures, and processes throughout ServiceNow development Collaborate with cross-functional teams to gather input to support ongoing business needs for ServiceNow configuration, implementation, and support Review and apply any additional UI/UX requirements from the external and internal teams, and align with ServiceNow development Utilizes available programming methodologies and languages and adheres to coding standards, procedures, and techniques while contributing to the technical code documentation Design and implement solutions following established Configuration Management policies and standards Willingness to further grow and enhance skill set from more senior developers throughout each project
Required Qualifications

Education:

Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline, or equivalent experience/combined education, with 3 years of professional experience; or 1 year of professional experience with a related Master's degree. 7+ years of experience may be accepted in lieu of a degree.
Certifications (Must hold the following certifications):

ServiceNow Certified Application Developer (CAD) ServiceNow Certified System Administrator (CSA) At least 2 ServiceNow Certified Implementation Specialist (CIS) certifications, showcasing deep expertise in multiple ServiceNow areas such as ITSM, ITOM (HAM and SAM), Discovery, Service Mapping, CSM, SPM, or APM Team members are also expected to uphold and maintain appropriate certifications for their practice expertise
ServiceNow Expertise:

Minimum: At least 3+ years of experience with technical discussions and reviews. At least 5+ years of ServiceNow development 3+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR 3+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.) 2+ years of technical leadership experience driving change/solutions. Experience with commonly integrated third-party technologies Excellent understanding of system architecture, design principles, and impacts Experience supporting IT-related data integrity (CMDB, HAM, SAM, etc.) Experience with ServiceNow upgrades
Advanced Development Skills:

Expertise in ServiceNow Development APIs for building custom solutions. Experience with implementing Java scripting to support automation across the various modules in ServiceNow Experience with REST and SOAP web service protocols Experience with Business Rules, Workflow, Identification Rules, Workspaces, and External Portals Knowledge of SAML, Active Directory, or LDAP Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM, or HR Project Management or Agile certification ITILv4 Foundations Certification
Job Types: Full-time, Contract

Pay: $51.50 - $55.11 per hour

Expected hours: 40 per week

Experience:

ServiceNow : 5 years (Required)
License/Certification:

ServiceNow Certification (Required)
Location:

Baltimore, MD 21244 (Required)
Security clearance:

Confidential (Required)
Ability to Relocate:

Baltimore, MD 21244: Relocate before starting work (Required)
Work Location: In person