Job Description

Next Level Solutions (NLS) is proud to be recruiting on behalf of one of our amazing clients -- a well-established service organization with multiple locations across Louisiana, including Houma. This is an exciting opportunity for motivated and skilled Service Technicians to join a growing team dedicated to quality, safety, and customer satisfaction. With competitive pay ranging from $25.00 to $40.00 per hour, this position offers a chance to build a rewarding career with a respected industry leader.

Summary

Function as a skilled level technician who is able to diagnose and repair in all areas, in addition to being specialized in particular areas of repair.

Essential Duties

1. Diagnostics, Repairs & Technical Work

Perform work as outlined on repair orders with efficiency and accuracy, following dealership and factory standards. Diagnose malfunctions and perform appropriate repairs. Examine assigned vehicles to determine if additional work is needed or recommended. Road test vehicles when required. Keep current with manufacturer technical bulletins and participate in training programs and safety meetings.

2. Parts Coordination & Documentation

Communicate with the parts department to obtain necessary parts; order prior to tear-down when possible. Save and tag parts for warranty or customer request. Review work orders with the parts department before closing to ensure all items are billed and cores are returned. Document all work performed and recommended on the repair order.

3. Shop Operations & Vehicle Handling

Park completed trucks in assigned spaces and return keys to the service office. Ensure customer vehicles are kept clean and report any changes in condition. Maintain a clean and organized shop area. Maintain company-issued tools, uniforms, and manuals.

4. Communication & Workflow Management

Advise the Service Manager of job progress and expected completion times. Immediately communicate any issues such as additional work needed, changes to repair timelines, or unnecessary work. Furnish complete and accurate repair order write-ups.

5. Safety, Compliance & Conduct

Participate in safety meetings and follow all safety protocols. Operate all tools and equipment safely. Comply with federal, state, and local regulations (e.g., OSHA, hazardous waste disposal). Maintain a professional appearance and work ethic. Promote teamwork and demonstrate a "sense of urgency" in all tasks.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Successful completion of a diesel technician program at an accredited institution or sufficient experience working on heavy and/or medium-duty trucks and diesel engines. A high school diploma or equivalent is recommended. Prior experience in a heavy and/or medium-duty truck dealership is preferred.

Language Skills

Must have the ability to effectively communicate in writing and orally with management, customers, vendors, and other employees.

Mathematical/Computer Skills

Must be able to perform basic mathematical functions. Must have prior experience working with computers and the ability to function in an electronic environment.

Certificates, Licenses, Registrations

Must have a valid Louisiana Commercial Driver's License within six months of hiring.

Physical Demands

Will work in an atmosphere exposed to weather elements. Exposed to noise, vibration, dust, exhaust fumes, and other hazardous/non-hazardous materials. Must move throughout the service shop frequently. * Will climb ladders, enter and exit trucks, stoop, kneel, crouch, reach, and lift.