Job Description

Service Manager \xe2\x80\x93 Automotive If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We\xe2\x80\x99re searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise. Job Responsibilities

• Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
• Monitor automotive repair/maintenance to prevent operational delays
• Work with service director to set departmental objectives
• Recruit, interview and train service staff
• Maintain daily sales and production records as prescribed by upper management
• Review and evaluate service sales performance
• Staff technical teams relative to production requirements
• Remain current on new products and changes to existing products
• Maintain department finances within parameters established by upper management
• Assure proper repair-order flow/maximize productivity
• Monitor/control all warranty activity to ensure compliance with policies and procedures
• Adhere to dealership policy on client vehicle care and operation
• Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
• Enforce OSHA requirements, procedures and regulations
• Conduct performance evaluations
• Participate in operational planning
• Maintain the facility and equipment
• Conduct weekly department meetings/attend weekly manager meetings

Education and/or Experience Associate\'s degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience. Benefits In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Health Insurance
• Dental Insurance
• Vision
• Short Term Disability
• Long Term Disability
• Life Insurance
• Paid Vacation
• 401K
• Paid Holidays

About Our Dealership Since 1908, i.g. Burton Auto Group has provided employment opportunities to thousands of different people on Delmarva. Many have included families with multiple generations becoming a part of our history in the automotive business - fathers, sons, mothers, sisters, brothers, cousins, you name it. For more than 110 years, our success has been based on the success of our employees. This is why we are always looking to hire the best of the best. Our growth and continued history depends on it. If you want a career for a lifetime, we want you.