Job Description

Join Our Expert Team at Lookout Pest Control - Your Career Starts Here!

Are you a natural leader who thrives on building strong teams, developing talent, and delivering outstanding customer experiences? Lookout Pest Control is seeking a Service Manager to hire, train, and coach our field technicians while supporting operational excellence, customer retention, and route efficiency.


With over 30 years in the pest control industry, Lookout Pest Control continues to grow by putting

Employees First, Customers Always.

We're intentionally seeking

diverse, high-energy leaders

looking to grow with us -- and

we will train you!

If you're ready to make an impact, keep reading!

A Day in the Life of a Service Manager

As a Service Manager, you'll lead a team of up to 10 technicians and play a key role in branch operations. You will guide hiring, performance coaching, customer communication, and route optimization. You'll also champion our culture by building a team environment where people feel supported, motivated, and empowered to grow in their careers.


Every day, you'll be part coach, part problem-solver, and part culture champion--while helping protect homes, families, and businesses.

What We Offer

Competitive Compensation

Comprehensive Benefits including

: + 401(k) with 6% company match
+ Health, Dental & Vision Insurance
+ Company-paid Life Insurance
+ Paid Time Off
+ Paid Holidays

Career Growth Opportunities

- We promote from within and offer leadership development programs

Empowered, People-Focused Culture

- Be part of a team that believes in winning together

Established & Growing Company

- Over 30 years in business with 90%+ customer and employee retention

What You'll Do

Lead and support a team of

up to 10 technicians

at our Charlotte location Recruit, hire, and train

new and existing team members

Coach performance, conduct ride-alongs, and deliver ongoing development Support

routing and scheduling

efficiency across technician territories Utilize CRM systems to manage service performance and customer updates Build customer relationships and increase service retention Monitor team metrics and provide

real-time feedback and performance reports

Drive engagement and teamwork through positive leadership Promote and protect our

"Best Place to Work" culture

by living our Core Values

What We're Looking For

High school diploma or equivalent required Experience managing a team of

5 or more employees

Strong communication and coaching skills Goal-driven with a

hands-on leadership style

Ability to manage time, solve problems, and make decisions independently A passion for building teams and developing people "Fire in the belly" attitude and competitive mindset to win

Why Lookout Pest Control?

Lookout Pest Control isn't just a workplace -- it's a team built on trust, growth, and opportunity. We celebrate people who bring energy, ownership, and pride to their work. If you're ready to step into a leadership role where

your impact matters

, this is the role for you.