Job Description

Service Coordinator

-----------------------

Location:

Phoenix, AZ

Job Type:

Full-Time

Join a purpose-driven team that's redefining the workplace.

Goodmans is hiring a

Service Coordinator

to lead communication, logistics, and execution for furniture repair services from start to finish. If you're organized, people-focused, and love solving problems, this is the role for you.

What You'll Do

Plan and manage service requests from estimate to completion Communicate job details, timelines, and site requirements to customers and internal teams Ensure high-quality, timely responses that exceed customer expectations Help reduce delays, improve margins, and ensure project success Use problem-solving frameworks (Plan-Do-Check-Act) to improve efficiency

What You Bring

3+ years of experience in a Service Coordinator or related role Strong knowledge of contract furniture manufacturers and service processes High school diploma or equivalent required Excellent communication, organization, and customer service skills Strong accountability, time management, and problem-solving mindset

Why Join Goodmans

Competitive pay and comprehensive benefits Family-owned culture with a focus on people and purpose Opportunities for growth, mentorship, and ongoing learning Recognized for community engagement and workplace excellence

About Goodmans

We're more than just a furniture company -- we're a mission-driven organization committed to improving the welfare of our people, community, and planet. With values like foresight, transparency, and continuous improvement, we foster a culture where people thrive.

Additional Info

Pre-employment drug screening and background check required AAP/EEO Employer Applications reviewed on a rolling basis

How to Apply

Ready to help us make our customers' days better -- and do work that matters?

Apply directly through this posting. If selected, our hiring manager will contact you to schedule an interview.