Job Description

Join Our Team at West Side Tractor Sales!

Position:

Service Coordinator

Department:

Service Department

Reports To:

Service Manager

Ready to ignite your career with a leading dealer of John Deere construction equipment?

At West Side Tractor Sales, we believe in fostering a supportive and dynamic environment where employees can thrive. Whether you're looking for a career change or a chance to gain more experience in the field, we offer exciting opportunities to develop your skills and build a successful career. Join a team that values

innovation, collaboration, and customer service.

Why West Side Tractor Sales?

Competitive Pay:

Earn $20.00- $23.00+ per hour (depending on your experience).

Comprehensive Benefits Package:

Access to a full range of benefits that support your health, well-being, and future. (Link to benefits overview*).

Stay Ahead of the Curve:

We're committed to your development, offering hands-on experience to stay current with the latest John Deere technology and industry trends.

A Culture of Safety & Teamwork:

At West Side, we prioritize safety and foster a collaborative team environment that works together to get the job done and ensure customer satisfaction.

What You'll Do:

Customer Interaction:

Respond to internal and external inquiries, providing helpful and timely support to customers and team members

Work Order Management:

Open, track, and process service work orders--making sure everything from labor to parts is accurate and invoiced on time.

Technician Time:

Enter, review, and revise time entries on work orders; track prevailing wage; and approve employee timecards for accuracy.

Warranty & Claims:

Assist in processing warranty claims, submitting accurate charges and documentation to manufacturers.

Record Keeping:

Maintain organized, up-to-date service department files and customer equipment records.

PO & Invoice Support:

Manage purchase orders for accounts payable and ensure all supporting documents are submitted properly.

What We're Looking For:

Experience:

2+ years of administrative or office experience (service or mechanical environment preferred)

Attention to Detail

: You excel in keeping things organized and have a keen eye for accuracy in your work.

Communication Skills:

You are a clear and professional communicator, both written and verbal, and know how to build strong relationships with colleagues and customers.

Multi-Tasking Master:

You thrive in a fast-paced environment and are skilled at managing multiple responsibilities at once.

Tech-Savvy:

Comfortable with data entry and basic computer skills, including navigation and internet usage.

Ready to Join Us?

Join a company that truly values its employees and where you can make a real difference. If you're ready to put your skills to work and be part of a dynamic, growing company, apply today!