Job Description

General Summary:

This is a direct service position requiring knowledge of mental health, community programming and entitlement programs. Primary responsibilities include the provision and/or coordination of assessing and monitoring client needs, developing service plans, linking clients to services and resources in the community, and advocating for clients as necessary.

Principle Responsibilities and Duties:

Assist clients through program enrollment and orientation processes, including required paperwork. Provide and/or coordinate the assessment of client needs, development of individual service plans (as assigned), linkages to internal and external services and resources and natural support systems, and advocacy. Facilitate effective communication among various program components and with external service providers and natural support systems. Address client concerns as they arise, i.e. resource coordination, appointments, transportation, housing, entitlements coordination, debt, money management, etc. Transport and accompany individuals to appointments as needed. Observe and report symptoms of decompensation to appropriate staff and agencies. Plan and facilitate discharges.

What you'll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:


A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program

What we need from you.

One of the following combinations of education and experience: + A high school diploma or GED and 2 years of related experience. + A bachelor's degree and 1 year of related experience.
The willingness to obtain additional certifications and trainings as required. A driver's license with 3-points or less and access to an insured vehicle. Must have availability to work, days, nights, weekends, and holidays depending upon need of the program.

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual's facing life's challenges. Join us and be a part of a mission that changes lives!


Equal Opportunity Employer

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