Job Description

Service Center Advisor 3:00 PM to 11:00 PM

Rotating Schedule, Every Other Weekend

Sapp Bros., Inc.,

a growing chain of travel centers, is looking for an experienced

Service Advisor

to join our team. At Sapp Bros., we treat every customer as "our guest" by providing a clean environment, quality products, and a commitment to excellent service. Our dedicated team ensures that we achieve this mission every day.



As a

Service Advisor,

you will provide

5-star

customer service by greeting customers, assisting them with vehicle inquiries, and writing service tickets as needed. We are committed to our mission of

Blessing and Serving

others, ensuring that our work consistently delivers

5-star service

with a focus on

Safety

and

Professionalism

.



If you're looking for a fast-paced opportunity to grow your career in a dynamic diesel maintenance shop, we'd love to talk to you!

What You'll Do:

As a

Service Advisor,

you'll build strong customer relationships and ensure customers receive prompt, courteous, and effective service. You'll oversee the service process from start to finish, ensuring customer expectations are met and exceeded.

Key Responsibilities:

Provide excellent

customer service

, building lasting relationships. Manage the service process, from initial contact to completion. Ensure vehicles undergo

lock-out/tag-out

procedures for safety. Assign

work orders

to skilled technicians and monitor job completion. Handle incoming calls professionally and efficiently. Complete

work orders

and assist with

inventory management.

Support

over-the-counter

sales

and assist with

fleet accounts.

Perform

daily cleaning duties

and maintain a

safe,

organized work environment. Follow all

safety procedures,

including

lock-out/tag compliance

.

What Makes You a Great Fit:

We're looking for team members who take pride in their work and want to grow with us!

Ready to Join the Team?

If you're eager to learn, work with a great team, and provide essential services to our customers,

apply today

! Let's build something great together at

Sapp Bros.

Requirements:

Ideal Candidates Have:

High school diploma

, GED, or equivalent (preferred). At least

1 year of previous experience

in a

service advisor or service writer role

(preferred). Strong

typing skills

and the ability to work with

computer applications.

A valid

driver's license

with a good driving record. Ability to perform basic

math

and use an

adding machine.

Why You'll Love Working at Sapp Bros.

At Sapp Bros., you're not just an employee but part of the family. Here's why our team members love working with us:

Mission-Driven Culture:

Join a company that prioritizes

Blessing and Serving

others

and making a positive impact.

Competitive Compensation:

Enjoy excellent pay and exciting opportunities for career advancement. Growth Opportunities: We promote from within, providing clear pathways for professional development.

Comprehensive Benefits

: We offer a competitive benefits package, including

medical, dental, vision, life insurance,

and a

401(k

) with company match.

Employee Perks

: Enjoy valuable perks like

tuition assistance, gym membership reimbursement

, and exclusive

discounts

, including

25 off every gallon of gas and diesel.

*

Family Atmosphere:

Experience a supportive and positive work environment where everyone feels valued and respected.