Job Description

Reports To:

BDC Manager / Sales Manager

Pay: 13.00 per hour plus commission

About Us

Butler Automotive is a fast-growing automotive dealership dedicated to providing exceptional customer experiences. We're looking for a motivated, people-oriented

BDC Representative

to join our team and help us connect with customers, schedule appointments, and assist with giving a first-class experience for our dealerships.

Responsibilities

Handle inbound and outbound calls, texts, and emails in a friendly and professional manner. Respond promptly to online inquiries and leads through CRM tools. Schedule appointments for the service teams. Follow up with prospective customers who have shown interest in our services. Maintain accurate customer records and communication notes in the CRM system. Meet or exceed performance goals related to call volume, appointments, and lead conversions. Support the marketing team with lead-generation campaigns and follow-up strategies. Provide excellent customer service to ensure satisfaction and repeat business.

Qualifications

Previous experience in a BDC, customer service, or sales environment preferred. Strong verbal and written communication skills. Comfortable handling a high volume of calls and digital communications. Excellent organizational and follow-up abilities. Proficient with CRM systems and basic computer applications. Positive attitude and team-oriented mindset. High school diploma or equivalent.

Benefits

Competitive base pay plus performance bonuses. Health, dental, and vision insurance. Paid time off and holidays. Ongoing training and career growth opportunities. Friendly and supportive team culture.
Job Type: Full-time

Pay: From $13.00 per hour

Expected hours: 40 per week

Benefits:

401(k) Dental insurance Disability insurance Employee discount Flexible spending account Health insurance Life insurance Paid sick time Paid time off Vision insurance
Work Location: In person