Job Description

Service Advisor

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Location: Crain Volkswagen of Fayetteville

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Address: 2011 W. Foxglove Dr, Fayetteville, AR, 72704

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Skills Required:

Multitasking abilities Strong people skills Excellent communication skills Phone etiquette Automotive knowledge Computer proficiency Personable and energetic Problem-solving skills Organizational skills Professional demeanor Team-oriented mindset Clean driving record Time management skills

The Service Advisor at Crain Volkswagen of Fayetteville is responsible for providing exceptional customer service and support to clients in need of automotive maintenance and repairs. The ideal candidate will possess a combination of technical knowledge, interpersonal skills, and organizational abilities to effectively manage customer inquiries, schedule appointments, and coordinate service requests.


Key responsibilities include:


Assisting customers with service inquiries and recommending appropriate solutions Coordinating service appointments and managing the service schedule Communicating with technicians to ensure timely completion of service work Providing accurate estimates and explanations of service costs to customers Resolving customer concerns and complaints in a professional manner Maintaining detailed records of customer interactions and service transactions

The successful candidate will be a team player with a positive attitude, a strong work ethic, and a commitment to delivering high-quality service. If you have a passion for the automotive industry and enjoy working in a fast-paced environment, we encourage you to apply for the Service Advisor position at Crain Hyundai of Bentonville.