Service Advisor
Detroit, MI, US, United States
Job Description
At Ray Laethem, we're passionate about delivering exceptional service and creating lasting relationships with our customers. We're looking for a dynamic and customer-focused Service Advisor to join our team and help us provide outstanding service to every customer, every time. If you're a proactive problem-solver with a passion for the automotive industry, we want to hear from you!
JOB RESPONSIBILITIES:
Act as the first point of contact for customers bringing their vehicles in for service, addressing their needs with professionalism and care Effectively communicate service recommendations to customers and explain repair process clearly Schedule appointments, manage customer expectations, and ensure timely service delivery Coordinate with technicians and service department staff to ensure the smooth operation of the service process Provide customers with accurate estimates, and follow up with updates during the service process Handel customer concerns and inquiries, ensuring a positive experience for every client Maintain a high level of product knowledge and stay up to date with the latest automotive trends and service offerings
REQUIREMENTS:
Previous experience as a Service Advisor, or similar customer facing role Ability to multi-task and manage a busy schedule in a fast paced environment Valid driver's license with a clean driving record Proficient with computer systems and software
BENEFITS:
Competitive Pay Plan Medical, Dental, and Vision Packages Available 401K Paid Holidays * PTO days that increase with years of service
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Job Detail
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Job IdJD6110842
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDetroit, MI, US, United States
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EducationNot mentioned