Job Description

- G.LION Hawai'i at the Ritz Carlton Waikiki

We are seeking dedicated hospitality professionals to join our team in one of the following roles: Dinner Server, Pool Server, or Food Runner & Floater. Each position plays an essential part in creating warm, attentive, and polished guest experiences across our properties. We value professionalism, genuine aloha, and a commitment to service excellence.

Dinner Server

Upscale food and beverage service experience required.
The Dinner Server is responsible for guiding guests through a refined dining experience with confidence, product knowledge, and poised service standards.

Key Responsibilities

Provide polished, knowledgeable service in an upscale environment Guide guests through menus, offering informed recommendations on food, wine, and cocktails Follow all steps of service with consistency and attention to detail Anticipate guest needs and maintain a calm presence during high-volume service Communicate closely with captains, sommeliers, and managers to ensure seamless execution Maintain table maintenance, pacing, and guest satisfaction throughout the meal

Requirements

Previous fine dining or upscale service experience Strong wine, spirits, and culinary knowledge Professional communication and polished demeanor Reliability, accuracy, and accountability in all service tasks

Pool Server

The Pool Server delivers friendly, attentive service in a relaxed outdoor setting while maintaining the professionalism and brand standards of G.LION Hawai'i.

Key Responsibilities

Greet guests with warmth and set an inviting tone for the pool dining experience Take orders accurately, manage pacing, and ensure timely delivery of food and beverages Maintain clean, organized service stations and poolside dining areas Communicate guest requests and any service concerns to the MOD as needed Uphold safety standards and guest awareness in an outdoor environment

Requirements

Prior serving experience preferred Strong communication skills and a guest-first attitude Ability to work efficiently in an outdoor, fast-moving environment Reliability, professionalism, and a steady sense of composure

Floater & Food Runner Positions

This position supports the dining room by keeping service smooth, organized, and consistent. The role is hands-on and team-oriented, helping wherever needed to maintain pacing, cleanliness, and overall guest satisfaction.

Key Responsibilities

Run food to tables promptly and present dishes accurately Assist with table maintenance, clearing, resetting, and overall dining room readiness Support servers and captains with water service, bread service, and guest needs Maintain clean and organized service stations, sidework areas, and back-of-house pass Communicate effectively with the kitchen to ensure proper pacing and order accuracy Step into any support function needed during service to keep the room flowing

Requirements

Prior restaurant experience preferred Strong attention to detail with a clean, organized work style Clear communication and a reliable, team-first mindset Ability to move efficiently and stay composed in a fast-paced environment Consistency, punctuality, and a strong work ethic
Job Types: Full-time, Part-time

Pay: From $12.75 per hour

Benefits:

Employee discount Health insurance
Work Location: In person