Job Description

These Wait Staff positions are responsible for the dining room services in the Main House Dining Room. The Main House Dining Room positions are based on a tier system designed to inspire growth and development. Promotional positions available upon completion of the tiered system could include Captain (Supervisor), Bartender, Front of House Host/Hostess, Sommelier positions.

1st Tier: Steward

Steward is responsible for learning the setup of the dining room, this includes polishing glassware and silverware, table set-up and rolling silverware. Position lasts approximately 2-4 weeks and serves as an introduction to the dining room.

2nd Tier: Food Runner

Food Runner is responsible for gaining intensive food knowledge and delivering plates from chefs to the guests' table.

3rd Tier: Back Waiter

Back Waiter is responsible for learning basic bar and wine knowledge, table maintenance and menu knowledge. Back Waiter is responsible for ensuring each assigned table in the Dining Room is served according to the service sequence and each guest is given an outstanding 5 star dining experience.

4th Tier: Front Waiter

Front Waiter is responsible for taking orders, section management and full command of menu and execution of wine pairings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following, other duties may be assigned.

Polish glasses and silverware, ensuring that there are no spots Light cleaning: vacuum, sweep, mop Do table set-ups Bus tables Fold napkins and roll silverware Complete task list by the end of the shift unless otherwise specified by manager Menu Knowledge of the menus within your restaurant All dining room positions will be asked to perform additional sanitation procedures throughout their shift in order to comply with COVID-19 guidance

Must comply with all company policies and procedures.

To perform the essential functions of this position, regular and predictable attendance is required.

Must be able to work well with other Team Members, Managers and interact with our guests.

EDUCATION and/or EXPERIENCE

No requirements

LANGUAGE SKILLS

Must be able to effectively communicate with guests, team members, and managers

MATHEMATICAL SKILLS

Basic knowledge and understanding of math

REASONING ABILITY

Must be able to exercise appropriate judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

Must be able to lift up to 50 lbs. Must be able to stand on feet for a long period of time Must be able to safely operate a golf cart

WORK ENVIRONMENT

Dining Room, Bar and Kitchen areas 4,200 acres of Blackberry Farm property

Blackberry Farm and Blackberry Mountain, Relais & Chateaux properties located in the Great Smoky Mountains, continue the traditions of unparalleled hospitality and luxury that have always been the hallmark of the Blackberry brand. Combining land conservation, modern-day luxuries, and captivating natural setting, the two resorts create vacation experiences unlike any other. Activities abound at Blackberry Farm and Blackberry Mountain offering the opportunity for every guest to create an ideal experience to enjoy the properties and the region, whether they're seeking the thrill of adventure, the relaxation of a spa immersion, or quality time around the table enjoying celebrated cuisine.




A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.


From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.


Blackberry is an Equal Opportunity Employer.