Job Description

TITLE Server / Opener ABOUT THE ORGANIZATION At Jeremiah\'s Italian Ice, we\'ve been scooping up our tasty frozen treats since 1996. Our Italian Ice is a decadent, refreshing treat with flavors spanning the taste spectrum, from the everyday to the exquisite and the eccentric. Our Gelati is the showcase of our menu with its perfect layering of Italian Ice with our rich and creamy Soft Ice Cream. With 22 locations throughout the state of Florida, Jeremiah\'s Italian Ice stands poised for continued expansion as we bring our indulgent sweets to new markets. With our incredible, passionate customer base, Jeremiah\'s Italian Ice has been honored to have been voted Best Frozen Treats in the Orlando Sentinel for 9 consecutive years and to be recognized as one of GrowFL\'s Top 50 Companies to Watch in Florida! From our quality tasty treats to our 5-star customer service and the way we value our Frog Squad Team Members, we are committed to delivering an unparalleled quick service experience for both our guests and Team Members. Here at Jeremiah\'s Ice, we like to keep things fun and upbeat, always staying true to our company\'s mantra: LIVE LIFE TO THE COOLEST! \xc2\xae Jeremiah\'s Italian Ice is pleased to offer competitive wages, ongoing learning, professional growth opportunities, free tasty treats, products to share with family and friends, and the Frog Squad culture, where you feel like part of a family. POSITION Server LOCATION Jeremiah\'s Italian Ice of Pembroke Pines DESCRIPTION We are looking to hire VIBRANT Servers to join our team! A Jeremiah\'s Italian Ice Server represents the face of Jeremiah\'s and is responsible for assisting with the day-to-day operations of the store while ensuring 5-star customer service is delivered to every guest. A Jeremiah\'s Server will be responsible for:

• Taking guests\' orders.
• Serving Jeremiah\'s products that consistently exceed expectations in image and quality
• Serving all guests efficiently while maintaining superior five-star service.
• Handling cash and other forms of payment.
• Answering questions - accurately and politely.
• Demonstrating impeccable product knowledge.
• Performing opening and closing responsibilities.
• Creating flavorful experiences for each guest.
• Offering suggestions and guidance to guests pertaining to our menu and services.
• Preparing all Jeremiah\'s Italian Ice products. This may require lifting 50lbs to shoulder height and intense manual labor.
• Maintaining a unit that is both so fresh and so clean.
• Stocking and organizing the store for maximum efficiency.
• Maintain the qualities of a Top Frog Squad member

POSITION REQUIREMENTS Experience and Qualifications

• Minimum of 1 year of quick service, fast casual or retail experience or relevant experience volunteering and providing customer service.

Skills

• Must be out going and friendly.
• Must be able to work independently.
• Must be self-starter and self-motivated.
• Must be creative and think outside the box.
• Must have people skills and be well spoken.
• Must represent the brand well.
• Must love talking to strangers and making new friends.

Physical Demands

• Ability to move throughout an office space and stores during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

Schedule

• Must have weekend availability
• Must be flexible to work varying shifts including days, nights, holidays and weekends

SHIFT Various Shifts EXEMPT/NON-EXEMPT Non-Exempt FULL-TIME/PART-TIME Both OPEN DATE EOE STATEMENT Jeremiah\'s Italian Ice is an equal employment opportunity employer and provides equal opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age (over 40), sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Job Types: Full-time, Part-time Pay: Up to $16.00 per hour Benefits:

• Employee discount

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Shift availability:

• Day Shift (Required)

Work Location: In person