Job Description

Flatiron Grille is seeking enthusiastic and customer-focused waitstaff to join our lively team. As the face of our upscale casual establishment, you'll be responsible for delivering exceptional dining experiences, ensuring we exceed every guest's expectations.

Responsibilities:

Welcome and engage with guests, anticipate their needs, ensure their satisfaction and provide attentive, personalized service throughout their visit Take accurate food and beverage orders while upselling menu items to enhance guest satisfaction and increase sales opportunities Serve food and drinks efficiently while maintaining high standards of presentation and sanitation Perform opening and closing duties and maintain cleanliness of tables, dining areas, and service stations Engage with guests to foster positive experience and address any concerns promptly Follow all food safety, sanitation, and alcohol service regulations to ensure a safe environment for guests and staff

What We're Looking for:

Previous experience in full-service restaurant is required; fine dining or upscale dining experience is a plus Ability to multitask and work efficiently in a fast-paced setting Strong customer service skills with the ability to handle guest relations professionally Excellent time management skills to manage multiple tables efficiently during busy periods Familiarity with food and beverage pairings and understanding of menu items to recommend or upsell dishes to confidently enhance the guest experience and increase revenue Knowledge of food safety standards, sanitation practices, and proper food handling procedures Availability to work flexible hours including nights, weekends and holidays as needed Ability to stand and walk for extended periods and lift trays, plates, and drinks Demonstrated ability to work well under pressure in a fast-paced hospitality environment Must have TABC server permit

If you're passionate about providing excellent service and enjoy working in a team-oriented, fast-paced environment, we'd love to hear from you!

Join our team to deliver outstanding service in an upscale setting where quality and guest satisfaction are our top priorities.

Benefits:

Employee discount Flexible schedule Paid training
Work Location: In person