Job Description

POSITION TITLE: Server

REPORTS TO:

Food & Beverage Management Team

DEPARTMENT: Food & Beverage

EMPLOYMENT TYPE: Part-Time, Non-Exempt (Hourly)

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JOB SUMMARY:

The Server is responsible for delivering exceptional guest experiences by providing food and beverage service in accordance with company steps of service. This includes maintaining a strong presence on the floor, anticipating guest needs, and ensuring seamless communication with the kitchen and bar staff. The Server must demonstrate strong guest engagement, a positive team attitude, and uphold cleanliness and service standards throughout each shift.

KEY RESPONSIBILITIES:

Maintain a professional, well-groomed appearance and posture in accordance with the company's Dress Code Policy. Greet guests warmly, maintain friendly and engaging dialogue, and provide prompt and courteous service throughout their visit. Set, reset, and maintain table settings and dining areas according to property standards. Take food and beverage orders, enter them into the POS system accurately, and process payments using appropriate methods. Maintain thorough knowledge of all menu items, daily specials, liquor brands, beer and wine selections, non-alcoholic beverages, and garnish standards. Understand and follow proper table, seat, and section numbering as well as table setup standards. Adhere to all cash handling and credit card processing policies and procedures. Complete daily opening, running, and closing side work assignments. Maintain cleanliness and organization in all front-of-house (FOH) areas, including sweeping, mopping, bussing tables, and resetting as needed. Collaborate effectively with team members to provide seamless service and support throughout the shift. Follow all company safety and sanitation protocols and maintain a safe work environment. Perform other duties as assigned by supervisors.

REQUIRED SKILLS/ABILITIES/CERTIFICATIONS:

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Valid ServSafe Certification required. Strong verbal and written communication skills. Excellent interpersonal skills and the ability to work effectively in a fast-paced team environment.

EDUCATION AND EXPERIENCE:

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Required: At least 6 months of prior experience in a server or food service role. Preferred: 1-3 years of hospitality industry experience.

PHYSICAL REQUIREMENTS:

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Ability to stand and walk for extended periods during shifts. Must be able to lift up to 50 pounds occasionally. * Willingness to work flexible hours, including nights, weekends, and holidays, as business needs require.