Senior Voice Systems Engineer - (Portland, OR / Salt Lake City, UT) #106023
Date: Apr 28, 2023
Location: PORTLAND, OR, US, 97232
Company: PacifiCorp
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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
General Purpose
Conduct analysis, create system specifications, develop tests, and implement interactive voice response and routing applications and related voice systems. Operate and upgrade voice telephone systems, unified communication and contact center software packages and provides recommendations to management and business clients. Identify future needs for key technologies and/or techniques and evaluates these technologies for adoption.
Responsibilities
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